MANAGER

WORKFORCE GATEWAY PTE. LTD.; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

WORKFORCE GATEWAY PTE. LTD. in Singapore seeks an experienced hospitality operations professional to oversee daily restaurant and kitchen flow.

You will manage opening and closing procedures, coordinate front-of-house with back-of-house, and handle guest inquiries to maintain high satisfaction. You will monitor food quality, enforce hygiene and safety standards, conduct line checks, recruit and train staff, schedule shifts, and track hours and payroll.

Job description

Job Description & Requirements

• Manage opening and closing procedures and floor flow during peak dining hours.
• Coordinate smoothly between the front‑of‑house (service staff) and back‑of‑house (kitchen and tandoor chefs).
• Handle guest inquiries, feedback, and complaints professionally to maintain high satisfaction.

Daily Operations & Front-of-House

• Monitor food quality, authentic taste, presentation, and portion control for diverse Indian menus (such as curries, biryanis, and tandoori items).
• Enforce strict compliance with local food safety, hygiene, and SFA/NEA regulations.
• Conduct regular kitchen and dining area line checks.

Staff Management & Leadership

• Recruit, train, mentor, and schedule restaurant and kitchen staff.
• Set performance expectations, conduct evaluations, and build a positive work culture.
• Track working hours and manage payroll tasks.

Financial & Inventory Management

• Control costs by tracking inventory, reducing food waste, and managing supplier relationships.
• Monitor daily sales, expenses, and profit‑and‑loss (P&L) statements.
• Prepare operational budgets and financial reports