Management Trainee (F&B Operations)

The Platform Collective Pte. Ltd; Singapore; Sur place; SGD 26 000 - 42 000; Plein temps

Avantages offerts par ce poste

5-day work week

Annual leave

Medical benefits

Staff discounts

Structured career progression

Résumé du poste

Champion Bolo Bun (CBB) is seeking a Management Trainee to support daily outlet operations, customer service, inventory management and team supervision while developing into an outlet management role. You will undergo structured training under the Outlet Manager and gain exposure to other F&B concepts within the Group.

The role offers hands-on experience across operations, cost controls, rostering and supplier coordination, with progression opportunities from Management Trainee to managerial

Qualifications

• Diploma or Degree in Food & Beverage, Hospitality, Business Management or a related discipline preferred.
• 1–2 years of experience in F&B or retail operations an advantage.
• Basic Food Hygiene Certificate or willingness to obtain one.
• Good communication, interpersonal and customer service skills.
• Basic numerical skills and familiarity with POS systems.

Responsabilités

• Support daily outlet operations to ensure efficient service delivery.
• Provide excellent customer service in accordance with company standards.
• Manage walk-in, takeaway, pre-order and delivery platform orders.
• Handle cashiering, POS transactions and daily sales reconciliation.
• Prepare coffee, tea and other beverages according to established recipes and quality standards.
• Perform outlet opening and closing duties, including cash float management and operational checklists.
• Monitor inventory levels, conduct stock counts and assist with stock replenishment.
• Coordinate supplier orders and ensure proper receiving, checking and storage of goods.
• Maintain proper stock rotation using FIFO.
• Monitor product quality, freshness, holding times and food wastage.
• Ensure compliance with Singapore Food Agency (SFA) regulations and company food safety standards.
• Maintain cleanliness and hygiene of workstations, equipment and outlet premises.
• Assist in monitoring daily sales performance, operational costs and productivity targets.
• Gain exposure to food cost control, wastage reduction and manpower planning.
• Support staff rostering, onboarding, training and development.
• Learn outlet cash management, inventory control and sales reporting procedures.
• Assist in ensuring compliance with workplace safety, hygiene and company operational policies.
• Develop leadership, problem-solving and decision-making skills through practical management training.
• Support new product launches, seasonal promotions and marketing initiatives.
• Participate in operational improvement projects and system implementation.
• Identify opportunities to improve service efficiency and customer satisfaction.

Connaissances

Communication skills

Basic numerical skills

POS systems familiarity

Formation

Diploma or Degree in F&B/ Hospitality/ Business Management

Outils

Microsoft Excel/ Google Sheets

Description du poste

We are seeking a Management Trainee to join our team at Champion Bolo Bun (CBB).

This role offers an opportunity to gain practical experience in daily outlet operations, customer service, inventory management and team supervision while developing the skills required to progress into an outlet management position.

The successful candidate will undergo structured on-the-job training under the guidance of the Outlet Manager or Assistant Outlet Manager, with opportunities to gain exposure to other F&B concepts within the Group.

Key Responsibilities

1. Outlet Operations & Customer Service

• Support daily outlet operations to ensure efficient and smooth service delivery.

• Provide excellent customer service in accordance with company standards.

• Manage walk-in, takeaway, pre-order and delivery platform orders.

• Handle cashiering, POS transactions and daily sales reconciliation.

• Prepare coffee, tea and other beverages according to established recipes and quality standards.

• Perform outlet opening and closing duties, including cash float management and operational checklists.

2. Inventory, Quality Control & Food Safety

• Monitor inventory levels, conduct stock counts and assist with stock replenishment.

• Coordinate supplier orders and ensure proper receiving, checking and storage of goods.

• Maintain proper stock rotation using the First-In, First-Out (FIFO) method.

• Monitor product quality, freshness, holding times and food wastage.

• Ensure compliance with Singapore Food Agency (SFA) regulations and company food safety standards.

• Maintain cleanliness and hygiene of workstations, equipment and outlet premises.

3. Management Training & Development

• Assist in monitoring daily sales performance, operational costs and productivity targets.

• Gain exposure to food cost control, wastage reduction and manpower planning.

• Support staff rostering, onboarding, training and development.

• Learn outlet cash management, inventory control and sales reporting procedures.

• Assist in ensuring compliance with workplace safety, hygiene and company operational policies.

• Develop leadership, problem-solving and decision-making skills through practical management training.

4. Business Support & Continuous Improvement

• Support new product launches, seasonal promotions and marketing initiatives.

• Participate in operational improvement projects and system implementation.

• Identify opportunities to improve service efficiency and customer satisfaction.

• Perform other duties as assigned by Management.

Job Requirements

• Diploma or Degree in Food & Beverage, Hospitality, Business Management or a related discipline is preferred.

• 1–2 years of experience in F&B or retail operations would be an advantage.

• Experience in kitchen or bakery operations is an added advantage.

• Possess a Basic Food Hygiene Certificate or be willing to obtain one.

• Good communication, interpersonal and customer service skills.

• Basic numerical skills and familiarity with POS systems, Microsoft Excel or Google Sheets.

• Proactive, responsible and willing to learn all aspects of outlet operations.

• Able to work independently and effectively in a fast-paced environment.

• Able to work rotating shifts, including weekends and public holidays.

Employee Benefits & Career Development

• 5-day work week.

• Annual leave and medical benefits.

• Staff discounts.

• Structured career progression from Management Trainee to Assistant Manager and managerial positions.

• Opportunities for cross-training and exposure to other F&B concepts within the Group.