F&B Operation Management Trainee

GOLDEN WOK PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

GOLDEN WOK PTE. LTD. in Singapore is seeking an F&B Operations Management Trainee to gain hands-on experience in restaurant operations, develop leadership skills, and contribute to delivering exceptional guest experiences in a fast-paced environment.

The program covers learning all aspects of restaurant operations, daily opening/closing procedures, and ongoing staff development to build leadership, communication, and problem-solving abilities within a dynamic team.

Qualifications

• Customer-focused service mindset with a passion for hospitality.
• Ability to work well in teams and demonstrate leadership potential.
• Strong verbal and written communication skills and eagerness to learn.
• Willingness to develop leadership, problem-solving, and guest-service skills.

Responsibilities

• Welcome and serve guests warmly to ensure a positive dining experience.
• Present menu items and explain ingredients and preparation methods.
• Respond to guest enquiries and feedback to maintain high service standards.
• Learn all aspects of restaurant operations through hands-on training.
• Assist with opening and closing procedures and complete all checklists.
• Support daily outlet operations, maintaining service, cleanliness, and standards.
• Identify improvements to enhance service quality and efficiency.
• Assist the Restaurant Manager with daily tasks and team coordination.
• Implement company policies and procedures for compliance.
• Participate in training sessions and staff development activities.

Skills

Customer focus

Teamwork

Leadership potential

Communication skills

Proactive

Education

Diploma or degree

Job description

Company Overview

We are a fast-growing F&B company with 13 outlets across Singapore, expanding rapidly and offering career growth opportunities in restaurant operations, leadership, and outlet management.

Job Summary

Join us as an F&B Operations Management Trainee to gain hands-on experience in restaurant operations, develop leadership skills, and contribute to delivering exceptional guest experiences while growing your career in a dynamic, fast-paced environment.

Responsibilities

• Welcome and serve guests warmly, professionally, and efficiently to ensure a positive dining experience


• Present menu items clearly, explaining ingredients and preparation methods to enhance guest understanding


• Respond promptly and professionally to guest enquiries and feedback to maintain high service standards


• Develop comprehensive product knowledge to consistently deliver excellent service


• Learn and perform all aspects of restaurant operations through hands-on experience


• Assist with daily opening and closing procedures, completing all checklists accurately to ensure operational readiness


• Support smooth and efficient daily outlet operations by maintaining service, cleanliness, presentation, and operational standards


• Identify and propose improvements to enhance service quality and operational efficiency


• Assist the Restaurant Manager with daily operational tasks and coordinate team activities to support outlet performance


• Support the implementation of company policies, procedures, and operational standards to ensure compliance


• Participate actively in team briefings, training sessions, and staff development activities to build skills


• Develop leadership, communication, and problem-solving skills through structured on-the-job training


• Learn to lead, motivate, and collaborate effectively with a diverse F&B team

Preferred competencies and qualifications

• Passion for the F&B and hospitality industry


• Positive attitude, energy, and eagerness to learn


• Strong customer focus with a service-oriented mindset


• Confidence and proactivity in fast-paced work environments


• Effective verbal and written communication skills


• Ability to work well in teams and demonstrate leadership potential


• Interest in building a long-term career in F&B operations and management


• Diploma or degree holders are welcome to apply


• Relevant experience in F&B, hospitality, retail, or service sectors is encouraged


• Fresh graduates with the right attitude and passion for F&B are welcome