Management Trainee

TSUTA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 26,000 - 38,000; Full time

Benefits offered by this job

Fast-track career progression

Exposure to multiple outlets

Job summary

TSUTA SINGAPORE PTE. LTD. is seeking motivated individuals for a Management Trainee program. You will receive structured on-the-job training covering guest service, back-of-house processes, and overall outlet management.

You will learn to coordinate between service and kitchen teams, monitor quality and standards, and participate in inventory, safety, and daily financial tasks. This fast-track role prepares you for leadership positions within a growing F&B group in Singapore.

Qualifications

• Diploma or Degree in Hospitality, Business, or related fields preferred.
• Strong communication and interpersonal skills.
• Leadership potential with a willingness to learn and grow.
• Passion for the F&B industry and customer service excellence.
• Flexible to work in different outlets across Singapore.

Responsibilities

• Learn to deliver excellent guest experiences and handle customer inquiries and feedback.
• Observe and assist in ensuring smooth floor operations during service hours.
• Support coordination between service and kitchen teams to ensure efficiency.
• Monitor food quality, presentation, and service standards under supervision.
• Assist in inventory management, stock monitoring, and basic ordering processes.
• Support hygiene, cleanliness, and safety practices according to company standards.
• Learn to assist with daily sales settlement, cash handling, and end-of-day reporting.
• Participate in pre-shift briefings and team meetings.
• Shadow outlet managers to understand operational workflows, manpower planning, and outlet performance monitoring.
• Gain exposure to financial and operational aspects of outlet management.
• Learn to maintain brand standards and ensure compliance with regulatory requirements (e.g., SFA, SCDF).
• Support regular inspections, audits, and follow-up actions.

Skills

Communication

Leadership

Customer service

Education

Diploma or Degree in Hospitality/Business

Job description

As a Management Trainee, you will undergo structured on-the-job training to learn all aspects of outlet operations, including customer service, back-of-house processes, and overall outlet management. This role is ideal for ambitious individuals looking to build a career in F&B management.

Key Responsibilities

• Learn to deliver excellent guest experiences and handle customer inquiries and feedback.
• Observe and assist in ensuring smooth floor operations during service hours.
• Support coordination between service and kitchen teams to ensure efficiency.
• Monitor food quality, presentation, and service standards under supervision.

Back of House

• Assist in inventory management, stock monitoring, and basic ordering processes.
• Support hygiene, cleanliness, and safety practices according to company standards.
• Learn to assist with daily sales settlement, cash handling, and end-of-day reporting.
• Participate in pre-shift briefings and team meetings.

Outlet Operations & Management

• Shadow outlet managers to understand operational workflows, manpower planning, and outlet performance monitoring.
• Gain exposure to financial and operational aspects of outlet management.
• Learn to maintain brand standards and ensure compliance with regulatory requirements (e.g., SFA, SCDF).
• Support regular inspections, audits, and follow-up actions.

Requirements

• Diploma or Degree in Hospitality, Business, or related fields preferred.
• Strong communication and interpersonal skills.
• Leadership potential with a willingness to learn and grow.
• Passion for the F&B industry and customer service excellence.
• Flexible to work in different outlets across Singapore.

What We Offer

• Opportunities for fast-track career progression into Outlet Manager and Operations roles.
• Exposure to multiple outlets and real operational challenges.
• Fun and dynamic work environment in a growing F&B group.