Management Trainee

EDITH PATISSERIE HOLDINGS PTE LTD; Singapore; Hybrid; SGD 31,000 - 40,000; Full time

Benefits offered by this job

Transport allowance

Staff meal/product discount

AWS and performance bonus

Job summary

Edith Patisserie is seeking a Management Trainee in Operations who will rotate across core operational functions, support day-to-day operations, and help improve processes and compliance. You will work closely with the Operations Manager and outlet ground staff to gain hands-on experience and deliver measurable improvements.

This role offers a 5.5 days work week, transport allowance, staff meal/product discounts, AWS and performance bonus.

Qualifications

• Willing to rotate across core operational functions.
• Comfortable with a 5.5 days work week and weekend work when needed.
• Proactive in improving service and compliance across outlets.

Responsibilities

• Support day-to-day operations to ensure smooth execution, service standards, and timely issue resolution across sites functions.
• Coordinate with internal teams to manage operational requests, follow-ups, and ground communication.
• Track operational KPIs and prepare basic reports and dashboards with clear action items.
• Assist with process improvement work: identify gaps, implement SOPs checklists, and monitor results.
• Support quality, safety, and compliance activities including audits, documentation, and training roll-outs.
• Assist with operations projects such as launches, system/vendor changes, and change adoption on the ground.

Skills

Operations coordination

Data reporting

Process improvement

Job description

About the Company

Edith Patisserie is an established cake shop that has been baking premium cakes in Singapore since 2013. We also offer healthier options such as sugar-free and vegan bakes.

Edith Patisserie provides meaningful employment for individuals with special needs and caregivers, while supporting community initiatives through our outreach efforts. Edith Patisserie has been voted Best Bakery in Singapore by Honeycombers Love Local Awards.

In 2025, Edith Patisserie was recognised as a Company of Good and conferred 2 Hearts by NVPC. We are also recognized as a social enterprise by RaiSE.

About the Role

As a Management Trainee in Operations, you will rotate across core operational functions and support the team in running daily operations, improving processes, and strengthening service and compliance standards. You will work closely with the Operation Manager and outlet ground staff, gaining hands-on experience while delivering measurable improvements.

Job Responsibilities

• Support day-to-day operations to ensure smooth execution, service standards, and timely issue resolution across sites functions.
• Coordinate with internal teams to manage operational requests, follow-ups, and ground communication.
• Track operational KPIs and prepare basic reports and dashboards with clear action items.
• Assist with process improvement work: identify gaps, implement SOPs checklists, and monitor results.
• Support quality, safety, and compliance activities including audits, documentation, and training roll-outs.
• Assist with operations projects such as launches, system/vendor changes, and change adoption on the ground.

Job Details

• 5.5 days work week
• Transport allowance
• Staff meal/product discount provided
• AWS and performance bonus