Management Associate – Customer Insights, Analytics & Events Activation (July 2026 Intake)

Cigna Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading health services organization is seeking a Management Associate in Singapore for a 2-year contract role with potential for a permanent position. The role entails managing events, analyzing marketing and customer data, and enhancing client experiences. The ideal candidate has a Bachelor's degree in a relevant field and a passion for data insights. This full-time position offers exposure to business and product operations while working collaboratively across diverse stakeholders.

Qualifications

• Ability to craft clear, persuasive content for diverse audiences.
• Passion for leveraging data and customer feedback for insights.

Responsibilities

• Manage and support Cigna-led and sponsored events.
• Work with business lines to derive marketing and customer data.
• Research and gather feedback to enhance client experience.

Skills

Portfolio Management

Wealth Management

Financial Services

Hybris

Microsoft Word

Banking

Cash Management

Data Management

Microsoft Powerpoint

Securities Law

Microsoft Excel

Internet Of Things

Education

Bachelor's degree in Business Management, Marketing, Communications, Sales or related field

Job description

Critical Tasks and Expected Contributions/Results:

Events Management

• Partner with Sales Enablement and Client Engagement Manager and event agency partner (where relevant) to manage and support Cigna-led and sponsored events.
• Ensure strong attendance excellent attendee experience and achievement of event goals including lead generation and follow-up opportunities by the commercial team.
• Optimize our event budget with out of box thinking and mindful spending.

Marketing and Customer Analytics and Performance Reporting

• Work cross-functionally with business lines including Digital Lead and APAC Insights Lead to derive both marketing and customer data.
• Develop narratives from the marketing and customer data to provide actionable insights to inform our future customer and marketing and client campaigns.

Customer and Industry Research and Proposition Enhancements

• Collaborate with product and commercial teams to research survey and gather feedback from our ecosystem of brokers clients members and providers to elevate the positioning of CCC 2.0.
• Leverage insights to improve total client experience across acquisition onboarding engagement and retention and future product proposition enhancements.

Sales Enablement and Customer Engagement Support

• Support product and customer marketing campaigns including digital acquisitions and retention/renewals initiatives.

Ad Hoc Responsibilities

• Perform any other duties or responsibilities as assigned from time to time in alignment with business needs.

Key Challenges/Anticipated Changes in Environment:

• Navigating a complex matrix structure across global and local business functions.
• Maintaining a client-first perspective and mindset when working across multiple business lines.

Developmental Value of Position:

• Gain exposure to marketing client and product operations including strategy and execution.
• Participate in programs that shape how Cigna sells to target customers and services existing clients.

Experience/Knowledge Education and Other Requirements:

• Bachelors degree in Business Management Marketing Communications Sales or related field.
• Ability to craft clear persuasive and brand-aligned content and insights for diverse audiences.
• Passion for leveraging data and customer feedback to derive actionable insights.

Personal Competencies Required:

• Creative mindset with strong critical thinking skills ability to think outside the box and willingness to learn.
• Strong sense of ownership project management skills and proven ability to work collaboratively as a team player across diverse stakeholders.
• Attention to details
• Able to multi-task and work under time pressure
• Good interpersonal skills
• Good organizational skills
• Adaptable
• Self-motivated responsible and holds self and others accountable to meet commitments
• Operating effectively even when things are not certain or the way forward is not clear
• Resourceful and independent

*The Management Associate role is a 2-year contract position with the opportunity to transition into a permanent role upon successful completion of the 2-year contract.

About The Cigna Group

Cigna Healthcare a division of The Cigna Group is an advocate for better health through every stage of life. We guide our customers through the health care system empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Required Experience:

IC

Key Skills

• Portfolio Management
• Wealth Management
• Financial Services
• Hybris
• Microsoft Word
• Banking
• Cash Management
• Data Management
• Microsoft Powerpoint
• Securities Law
• Microsoft Excel
• Internet Of Things

Employment Type

Full-Time

Experience

years

Vacancy

1