Mailroom & Facilities Coordinator (Singapore)

Jones Lang LaSalle Property Consultants Pte Ltd; Singapore; On-site; SGD 24,000 - 32,000; Full time

Job summary

Jones Lang LaSalle (JLL) Singapore is seeking a Facilities Administrator for the Mailroom to ensure smooth mail and package flow across the facility. This role supports the day-to-day operations and partners with facilities teams to maintain service standards.

Responsibilities include sorting and distributing mail, coordinating outbound services, maintaining tracking logs, operating mailroom equipment, and responding to occupants with professionalism.

Qualifications

• High school diploma or equivalent.
• 1–2 years in mailroom operations, facilities support, or similar administrative role.
• Demonstrated ability to lift and move packages weighing up to 50 pounds regularly.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Proficiency with basic computer applications including email, tracking software, and database entry systems.
• Excellent attention to detail and accuracy when handling confidential materials and sensitive correspondence.
• Professional communication skills and customer service orientation when interacting with occupants and vendors.

Responsibilities

• Sort, process, and distribute incoming mail, packages, and courier deliveries to recipients throughout the facility.
• Manage outgoing mail services including metering, weighing, labeling, and coordinating pickups with postal services and courier vendors.
• Maintain accurate tracking systems and logs for all packages and certified mail, ensuring proper documentation and chain of custody.
• Operate mailroom equipment including postage meters, scales, label printers, and package scanning systems while performing routine maintenance checks.
• Respond to inquiries from building occupants regarding mail delivery status, package tracking, and mailroom procedures with professionalism and efficiency.
• Coordinate with building security and reception teams to manage package storage, oversized deliveries, and special handling requirements.
• Maintain organized mailroom spaces, ensuring all supplies are stocked and work areas remain clean, safe, and compliant with facility standards.
• Process mail forwarding requests, return-to-sender items, and undeliverable correspondence according to established protocols.

Skills

Mailroom operations

Organizational skills

Communication skills

Customer service

Attention to detail

Education

High school diploma

Tools

Tracking software

Database entry systems

Email

Job description

Jones Lang LaSalle (JLL) Singapore is seeking a Facilities Administrator for the Mailroom to ensure smooth mail and package flow across the facility. This role supports the day-to-day operations and partners with facilities teams to maintain service standards.

Responsibilities include sorting and distributing mail, coordinating outbound services, maintaining tracking logs, operating mailroom equipment, and responding to occupants with professionalism.