Facilities Assistant Mailroom

JLL; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

JLL in Singapore is seeking a detail-oriented Facilities Assistant (Mailroom) to handle daily mail and package operations. You will manage inbound/outbound mail, coordinate courier pickups, and maintain organized distribution systems to support all departments.

The role requires strong organizational skills, 1+ year in mail/logistics, and proficiency with basic office software. On-site position with a focus on reliability and service excellence.

Qualifications

• High school diploma or equivalent certification.
• 1+ year experience in mailroom, shipping/receiving or logistics.
• Strong organization and ability to manage multiple tasks.
• Proficiency with email, spreadsheets and shipping software.
• Excellent customer service and professional communication.

Responsibilities

• Sort, organize and distribute mail and packages to departments.
• Process outbound mail, prepare items for courier pickup and log shipments.
• Operate mailroom equipment and keep it in good condition.
• Coordinate with courier services for timely pickups/deliveries.
• Maintain records of shipments and tracking numbers in digital systems.
• Manage mailroom inventory and place orders when stock runs low.
• Assist with general facilities tasks as needed.

Skills

Mailroom operations

Customer service

Multi-tasking

Office software

Attention to detail

Education

High school diploma

Tools

FedEx

UPS

DHL

Barcode scanners

Postage meters

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Assistant Mailroom

What this job involves:

As a Facilities Assistant in the Mailroom at JLL, you’ll be the backbone of our daily mail and package operations, ensuring seamless communication flows throughout the facility. This role puts you at the center of our logistics operations, where you’ll manage incoming and outgoing mail, coordinate package deliveries, and maintain organized distribution systems that keep our workplace running smoothly. You’ll interact with employees across all departments, building relationships while providing exceptional service that supports everyone’s success. At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees - and your role ensures critical information and materials reach the right people at the right time. This position offers hands-on experience in facilities operations within a collaborative environment where attention to detail, reliability, and customer service excellence are essential to daily success.

What your day-to-day will look like:

• Sort, organize, and distribute incoming mail and packages to appropriate departments and personnel throughout the facility


• Process outbound mail and packages, including preparing items for courier pickup, applying correct postage, and maintaining shipping logs


• Operate mailroom equipment such as postage meters, sorting machines, and barcode scanners while maintaining equipment in proper working condition


• Coordinate with courier services and delivery vendors to ensure timely pickup and delivery of time-sensitive materials


• Maintain accurate records of all incoming and outgoing shipments, tracking numbers, and delivery confirmations using digital systems


• Manage mailroom inventory including shipping supplies, envelopes, boxes, and packing materials, placing orders when stock runs low


• Respond to employee inquiries regarding package status, mail delivery, and shipping procedures with professionalism and helpful guidance


• Support facility operations by assisting with supply deliveries, document distribution, and occasional light facilities tasks as needed

Required qualifications:

• High school diploma or equivalent certification


• 1+ years of experience in mailroom operations, shipping/receiving, or similar logistics role


• Strong organizational skills with proven ability to manage multiple tasks and prioritize time-sensitive deliveries


• Proficiency with standard computer applications including email, spreadsheets, and shipping software


• Excellent customer service orientation with professional communication skills when interacting with employees at all levels


• Physical ability to lift and move packages up to 40 pounds and stand for extended periods throughout the workday


• Detail-oriented approach with commitment to accuracy in sorting, labeling, and record-keeping

Preferred qualifications:

• Experience with postage meter operation and commercial shipping platforms such as FedEx, UPS, or DHL systems


• Familiarity with corporate mailroom procedures and document handling protocols in a professional office environment


• Basic understanding of hazardous material shipping regulations and package labeling requirements


• Flexibility to adapt to changing priorities and workload fluctuations during peak delivery periods

Location

On-site -Singapore

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.