Facilities Mailroom Operations Lead

JLL; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

JLL is seeking a Facilities Administrator for Mailroom operations in Singapore. You will oversee the backbone of daily communication flow, handling mail distribution, courier coordination, and tracking systems to ensure seamless workplace operations.

Bring 1-2 years in mailroom or facilities support, strong organization, and customer-service orientation. This on-site role supports building occupants and vendors while maintaining compliant mailroom practices.

Qualifications

• High school diploma or equivalent.
• 1-2 years of mailroom, facilities support, or similar admin experience.
• Ability to lift and move packages up to 50 pounds regularly.
• Strong organizational skills and multitasking in a fast-paced environment.
• Proficiency with email, tracking software, and database entry systems.
• Excellent attention to detail and handling confidential materials.
• Professional communication and customer service orientation.

Responsibilities

• Sort, process, and distribute mail, packages, and courier deliveries across the facility.
• Manage outgoing mail including metering, weighing, labeling, and pickups.
• Maintain tracking systems and logs for all packages and certified mail.
• Operate mailroom equipment and perform routine maintenance checks.
• Respond to inquiries about mail delivery status and procedures.
• Coordinate with security and reception for package storage and handling.
• Keep mailroom organized and stocked; ensure safety and compliance.
• Process mail forwarding and undeliverable correspondence per protocols.

Skills

Organizational skills

Communication skills

Customer service

Attention to detail

Computer proficiency

Education

High school diploma

Job description

JLL is seeking a Facilities Administrator for Mailroom operations in Singapore. You will oversee the backbone of daily communication flow, handling mail distribution, courier coordination, and tracking systems to ensure seamless workplace operations.

Bring 1-2 years in mailroom or facilities support, strong organization, and customer-service orientation. This on-site role supports building occupants and vendors while maintaining compliant mailroom practices.