Luxury Resort Bell Desk & Guest Services Ambassador

Mandai Resorts Pte. Ltd.; Singapore; In loco; SGD 33.000 - 50.000; Tempo pieno

Descrizione del lavoro

Mandai Resorts Pte. Ltd. is seeking a Service Ambassador (Bellman) to welcome guests with the brand’s signature hospitality. You will assist with luggage, escort guests to rooms, and provide information about resort amenities throughout their stay.

The role requires 1-2 years of similar experience in a luxury setting, with strong communication and organizational skills to handle high-pressure situations professionally. On-site role with emphasis on guest safety and service excellence.

Competenze

• 1-2 years of similar experience, preferably in a luxury hotel or resort setting.
• Able to handle high-pressure situations with professionalism.
• Strong communication and organizational skills.

Mansioni

• Greet guests upon arrival, assist with luggage, and host them to their rooms, providing information about the hotel and its amenities.
• Assist with the check-out process, ensuring luggage is handled and transportation is arranged as needed.
• Efficiently manage and transport guest luggage, and provide luggage storage services.
• Maintain a clean and organized bell desk and luggage storage area; ensure equipment and supplies are in good condition.
• Monitor guest activity in public areas to ensure safety and report concerns.

Conoscenze

Customer service

Communication

Organization

Stress management

Descrizione del lavoro

Mandai Resorts Pte. Ltd. is seeking a Service Ambassador (Bellman) to welcome guests with the brand’s signature hospitality. You will assist with luggage, escort guests to rooms, and provide information about resort amenities throughout their stay.

The role requires 1-2 years of similar experience in a luxury setting, with strong communication and organizational skills to handle high-pressure situations professionally. On-site role with emphasis on guest safety and service excellence.