Luxury Guest Experience Ambassador — VIP Service Training

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 27,900 - 35,712; Full time

Job summary

Marina Bay Sands is seeking a hospitality‑minded team member to deliver an outstanding shopping experience for guests at The Shoppes. You will attend to shopper inquiries and feedback to continuously improve service quality.

Education: Diploma or Degree in hospitality or related field preferred. Experience is not required as training will be provided. Candidates should be flexible to work mornings, afternoons, and public holidays.

Qualifications

• Diploma or degree in hospitality or related field preferred.
• Basic MS Office skills (Word and Excel) required.
• Excellent customer service attitude.

Responsibilities

• Deliver excellent shopping and guest experiences at The Shoppes at Marina Bay Sands.
• Attend to shoppers’ enquiries and feedback to enhance customer experience.
• Support mall marketing redemptions and other duties as assigned.
• Serve luxury shoppers with VIP service training provided.

Skills

MS Office (Word, Excel)

Customer service mentality

Education

Diploma/Degree in hospitality or related field

Job description

Marina Bay Sands is seeking a hospitality‑minded team member to deliver an outstanding shopping experience for guests at The Shoppes. You will attend to shopper inquiries and feedback to continuously improve service quality.

Education: Diploma or Degree in hospitality or related field preferred. Experience is not required as training will be provided. Candidates should be flexible to work mornings, afternoons, and public holidays.