Luxury Client Advisor — Create Magical Client Moments

FERRAGAMO

Singapore

On-site

SGD 32,000 - 52,000

Full time

4 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Ferragamo Singapore seeks a client-focused luxury retail sales associate to deliver exceptional service and build emotional connections with clients in a high-end environment. You will drive personal and store targets, utilizing CRM initiatives to nurture loyalty and create a handcrafted shopping experience.

Responsibilities include achieving KPIs, assisting in sales reporting, maintaining immaculate store presentation, managing stock and CRM-driven client outreach, and working retail hours

Qualifications

At least 1 year of work experience in retail, fashion, luxury, beauty, customer service, or hospitality.
Business-level spoken English and strong communication skills.
Able to work independently, with attention to detail, in a fast-paced environment.
Customer-focused with a strong service mindset.
Able to work retail hours, including weekends and public holidays.
Comfortable working towards individual sales targets and managing sales pressure.

Responsibilities

Achieve individual KPIs: Unit Per Transaction (UPT) and Conversion Rate.
Assist in daily and weekly sales reporting to head office.
Maintain store appearance and stockroom, ensure product is stored properly and organized by name/SKU and size.
Ensure stock transfers are properly recorded to minimize stock loss.
Acquire new clients for Ferragamo database and develop client relationships with regular updates.

Job description

Responsibilities include achieving KPIs, assisting in sales reporting, maintaining immaculate store presentation, managing stock and CRM-driven client outreach, and working retail hours

Get your free, confidential resume review.

or drag and drop your file here.