[LTA-PT] DEPUTY/ MANAGER, TICKETING FEES & DATA

Land Transport Authority; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Land Transport Authority is seeking a detail-oriented professional to lead a team focused on shaping the ticketing services charging framework for transparency and cost efficiency in Singapore. You will contribute to long‑term ticketing policies and engage a broad range of stakeholders across the transit ecosystem.

You will oversee cost reviews, contract management with operators and providers, and analysis of ticketing data to drive a commuter-centric, future-ready system.

Qualifications

• 5 to 8 years of experience in project management and/or policy.

Responsibilities

• Lead a team to review and monitor the ticketing costs of the transit ticketing system.
• Manage contracts with Public Transport Operators and transit ticketing service providers for ticketing related matters.
• Analyse transit ticketing data for insights to deliver a commuter-centric and future ready ticketing system.
• Implement projects to enhance operation and services, and support new payment modes in transit.
• Prepare approval papers and agreements with transit service providers covering service level monitoring and service fees.

Skills

Project management

Policy development

Stakeholder management

Communication

Attention to detail

Adaptability

Job description

What the role is:

This role sits within the Ticketing Strategy and Projects Division, where you will play an active part in shaping the ticketing services charging framework for transparency and cost effectiveness. You will contribute to the development of long-term ticketing policies and strategies, while engaging a broad range of stakeholders across the transit ecosystem.

What you will be working on:

You will be leading a team to:

• review and monitor the ticketing costs of the transit ticketing system
• manage the contracts with Public Transport Operators and transit ticketing service providers for ticketing related matters
• analyse transit ticketing data for insights to deliver a commuter-centric and future ready ticketing system
• implement projects to enhance operation and services, and support new payment modes in transit
• prepare approval papers and agreements with transit service providers covering service level monitoring and service fees

What we are looking for:

What we are looking for

We are looking for someone who is meticulous, adaptable, and able to thrive in a fast-paced and ever-changing environment while delivering quality work under tight timelines.

Candidate should:

• have 5 to 8 years of experience in project management and/or policy
• be able to conceptualise and operationalise policies
• be able to communicate effectively and be comfortable presenting to management
• be able to manage both internal and external stakeholders with confidence

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment

About Land Transport Authority

The Land Transport Authority (LTA) is a statutory board under Ministry of Transport that spearheads land transport developments in Singapore. We are seeking dynamic, energetic, highly motivated, passionate and qualified professionals to join us.Many opportunities & challenges await those who are keen on an exciting career to realise our commitment to envision & implement an integrated transport system.