[LTA-PT] DEPUTY/ MANAGER, TICKETIN EXPERIENCE, TICKETING STRATEGY & PROJECTS

Land Transport Authority; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

The Land Transport Authority in Singapore is seeking a Manager/ Deputy Manager, Ticketing Experience to lead the Ticketing Strategy & Projects team, shaping the future of public transport ticketing from policy creation to implementation.

You will conduct in-depth analysis of existing ticketing strategies, drive the transition from Card-Based to Account-Based Ticketing, and collaborate with internal and external stakeholders to deliver simple, seamless commuter experiences while ensuring

Qualifications

• 3–5 years’ experience in project management and/or policy. Candidate with no prior work experience may apply.
• Strong analytical skills and the ability to translate data into actionable policy recommendations.
• Good written communication and interpersonal skills for effective collaboration and presentation.

Responsibilities

• Conduct in-depth analysis of existing ticketing strategies.
• Enhance ticketing experience and concession policy to deliver simple and seamless ticketing experience for commuters.
• Collaborate with internal/external local/foreign stakeholders and partners to gather insights and ensure alignment with industry and public needs.
• Formulate and present recommendations to enhance financial sustainability and efficiency, including the transition from Card-Based Ticketing to Account-Based Ticketing system.
• Oversee the implementation of approved policies, working closely with relevant internal and external stakeholders.
• Monitor policy effectiveness, gather feedback and make adjustments as needed.

Skills

Project management

Analytical skills

Written communication

Interpersonal skills

Job description

What the role is:

[LTA-PT] Manager/ Deputy Manager, Ticketing Experience, Ticketing Strategy & Projects

What you will be working on:

Join our dynamic team and be a self-driven player to lead in shaping the future of public transport ticketing from policy creation to implementation!

Responsibilities:

• Conduct in-depth analysis of existing ticketing strategies.
• Enhance ticketing experience and concession policy, to deliver simple and seamless ticketing experience for commuters.
• Collaborate with internal/external local/foreign stakeholders and partners to gather insights and ensure alignment with industry and public needs.
• Formulate and present recommendations to enhance financial sustainability and efficiency, including the transition from Card-Based Ticketing to Account-Based Ticketing system.
• Oversee the implementation of approved policies, working closely with relevant internal and external stakeholders.
• Monitor policy effectiveness, gather feedback and make adjustments as needed.

What we are looking for:

• 3 – 5 years’ experience in project management and/or policy. Candidate with no prior work experience may apply.
• Strong analytical skills and the ability to translate data into actionable policy recommendations.
• Good written communication and interpersonal skills for effective collaboration and presentation.

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment

About Land Transport Authority

The Land Transport Authority (LTA) is a statutory board under Ministry of Transport that spearheads land transport developments in Singapore. We are seeking dynamic, energetic, highly motivated, passionate and qualified professionals to join us.Many opportunities & challenges await those who are keen on an exciting career to realise our commitment to envision & implement an integrated transport system.