[LTA-PT] DEPUTY/ MANAGER, TICKETIN EXPERIENCE, TICKETING STRATEGY & PROJECTS

GVT Government Technology Agency; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

GVT Government Technology Agency in Singapore seeks a Manager/Deputy Manager, Ticketing Experience, Ticketing Strategy & Projects to lead policy development and the transition from card-based to account-based ticketing.

You will analyze current ticketing strategies, drive improvements for commuters, coordinate with local and international stakeholders, and oversee policy implementation to ensure financial sustainability.

Qualifications

• 3–5 years’ experience in project management and/or policy.
• Candidate with no prior work experience may apply.
• Strong analytical skills and the ability to translate data into actionable policy recommendations.
• Good written communication and interpersonal skills for effective collaboration and presentation.

Responsibilities

• Conduct in-depth analysis of existing ticketing strategies.
• Enhance ticketing experience and concession policy, to deliver simple and seamless ticketing experience for commuters.
• Collaborate with internal/external local/foreign stakeholders and partners to gather insights and ensure alignment with industry and public needs.
• Formulate and present recommendations to enhance financial sustainability and efficiency, including the transition from Card-Based Ticketing to Account-Based Ticketing system.
• Oversee the implementation of approved policies, working closely with relevant internal and external stakeholders.
• Monitor policy effectiveness, gather feedback and make adjustments as needed.

Skills

Project management

Policy analysis

Data interpretation

Stakeholder collaboration

Written communication

Job description

What the role is

[What the role is] [LTA-PT] Manager/ Deputy Manager, Ticketing Experience, Ticketing Strategy & Projects

What you will be working on

Join our dynamic team and be a self-driven player to lead in shaping the future of public transport ticketing from policy creation to implementation!

• Responsibilities: Conduct in-depth analysis of existing ticketing strategies.


• Enhance ticketing experience and concession policy, to deliver simple and seamless ticketing experience for commuters.


• Collaborate with internal/external local/foreign stakeholders and partners to gather insights and ensure alignment with industry and public needs.


• Formulate and present recommendations to enhance financial sustainability and efficiency, including the transition from Card-Based Ticketing to Account-Based Ticketing system.


• Oversee the implementation of approved policies, working closely with relevant internal and external stakeholders.


• Monitor policy effectiveness, gather feedback and make adjustments as needed.


• Note: undefined

What we are looking for

• 3 – 5 years’ experience in project management and/or policy.


• Candidate with no prior work experience may apply.


• Strong analytical skills and the ability to translate data into actionable policy recommendations.


• Good written communication and interpersonal skills for effective collaboration and presentation.


• undefined


• As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment http://jobs.careers.gov.sg

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters!