Logistics Operations & Fulfillment Analytics Specialist

Apple; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading technology company in Singapore is seeking a Logistics Services Specialist to oversee their customer fulfillment experience. You will manage undelivered shipments, work closely with various teams, and utilize data to improve logistics operations. The ideal candidate has over 3 years of experience in logistics or customer service, excellent communication skills, and proficiency in Excel and analytics tools. This position offers growth opportunities within a supportive team environment.

Qualifications

• 3+ years in logistics operations or customer service.
• Clear communication skills across writing, speaking, and presenting.
• Ability to interpret data and use it to guide decisions.

Responsibilities

• Oversee customer fulfillment experience by tracking key metrics.
• Resolve shipping exceptions and work with various partners.
• Build dashboards and reports for operational insights.

Skills

Logistics operations

Customer service

Communication skills

Data interpretation

Excel skills

Analysis using BI tools

Education

Relevant degree

Tools

Excel

Tableau

SAP

GBI

Job description

A leading technology company in Singapore is seeking a Logistics Services Specialist to oversee their customer fulfillment experience. You will manage undelivered shipments, work closely with various teams, and utilize data to improve logistics operations. The ideal candidate has over 3 years of experience in logistics or customer service, excellent communication skills, and proficiency in Excel and analytics tools. This position offers growth opportunities within a supportive team environment.