Logistics Customer Service Specialist - Contract & Warehouse

Ceva Logistics Solutions Singapore PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading logistics provider in Singapore is seeking a motivated individual to join their team. The role involves daily communication with customers, managing stock discrepancies, and ensuring operational performance meets service standards. Ideal candidates will have a diploma in Logistics or Business Administration, strong MS Office skills, and a customer-oriented mindset. With a commitment to employee development, they offer competitive benefits including annual leave, health, and life assurance.

Benefits

Competitive annual leave entitlement

Pension

Health insurance

Life assurance

Qualifications

• Preferably Diploma in Logistics or Business Admin.
• Knowledge in product and systems required.
• Excellent customer service orientation.

Responsibilities

• Communicate with customer, warehouse, and forwarders daily.
• Ensure operational KPIs and service standards are met.
• Reconcile all stock discrepancies.
• Responsible for shipment booking and transport arrangements.
• Maintain inventory accuracy with customer's WMS.

Skills

Product and System knowledge

MS Office Skills

Customer Service Orientation

Education

Diploma in Logistics or Business Administration

Job description

A leading logistics provider in Singapore is seeking a motivated individual to join their team. The role involves daily communication with customers, managing stock discrepancies, and ensuring operational performance meets service standards. Ideal candidates will have a diploma in Logistics or Business Administration, strong MS Office skills, and a customer-oriented mindset. With a commitment to employee development, they offer competitive benefits including annual leave, health, and life assurance.