Logistics & Customer Service Specialist

The Supreme HR Advisory Pte. Ltd.; Singapore; Presencial; SGD 31 000 - 35 000; Tempo integral

Resumo da oferta

The Supreme HR Advisory Pte. Ltd. is seeking a Logistics Operations professional at our Penjuru location. The role focuses on supporting order processing, verifying customer information, and coordinating with planners and ship operators to ensure timely delivery.

Responsibilities include processing orders, following up with customers, coordinating dispatch, and maintaining strong customer relationships while upholding safety and efficiency in daily operations.

Qualificações

• 2-3 years of experience in Logistic Operations.
• Proficient in Microsoft Office.

Responsabilidades

• Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
• Coordination with booking agents or ship operators for status of supply schedule / vessel loading
• Collaborate closely with the planner to ensure timely supply and coordination
• Tally overall order received at the end of day to ensure all order is not missed out
• Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
• Closing of job orders for billing once job is completed
• Handle customer complaints, provide appropriate solution and alternatives
• Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction
• Other Duties as assigned

Conhecimentos

Logistics operations

Ferramentas

Microsoft Office

Descrição da oferta de emprego

The Supreme HR Advisory Pte. Ltd. is seeking a Logistics Operations professional at our Penjuru location. The role focuses on supporting order processing, verifying customer information, and coordinating with planners and ship operators to ensure timely delivery.

Responsibilities include processing orders, following up with customers, coordinating dispatch, and maintaining strong customer relationships while upholding safety and efficiency in daily operations.