Locum Clinic Assistant

ASCENSUS HEALTH GROUP PTE. LTD.; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

ASCENSUS HEALTH GROUP PTE. LTD. in Singapore seeks a patient services administrator to provide frontline customer service, schedule appointments, and register patients, ensuring smooth daily operations.

You will book referrals, handle calls and inquiries, process medical insurances and invoices, maintain inventory, and perform administrative duties with accuracy and teamwork. The ideal candidate has 2+ years clinical experience and is proficient with Plato System, with strong communication and

Qualifications

• 2+ years of experience in a clinical setting is required.
• Healthcare experience is a plus.
• Proficiency with medical insurance processing and billing.
• Tech-savvy with ability to learn new systems quickly.

Responsibilities

• Provide frontline customer service.
• Scheduling of appointment and patient registration.
• Booking of referral appointments.
• Handling phone calls and inquiries.
• Process medical insurances, tax invoices and payment collection.
• Maintaining inventory levels.
• Handle administrative and ad-hoc duties.

Skills

Frontline customer service

Appointment scheduling

Medical insurance processing

Communication skills

Multitasking

Tools

Plato System

Job description

Responsibilities:

• Provide frontline customer service.
• Scheduling of appointment and patient registration.
• Booking of referral appointments.
• Handling phone calls and inquiries.
• Process medical insurances, tax invoices and payment collection.
• Maintaining inventory levels.
• Handle administrative and ad-hoc duties.

Requirements:

• Minimum of 2 years of experience in a clinical setting.
• Previous experience in a healthcare organization is a plus.
• Familiarity and hands-on experience with the Plato System is preferred.
• Proficient in medical insurance processing.
• Tech-savvy.
• Team player with the ability to work independently.
• Strong interpersonal, communication, analytical, and problem-solving skills.
• Capable of planning and multitasking effectively.
• Possesses a positive work attitude and a willingness to learn.
• Availability to start on short notice is preferred.