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Our Family Nest Medical Pte Ltd is seeking a Clinic Assistant to support daily clinic operations and ensure a smooth patient experience.
You will assist healthcare professionals, manage appointments, register patients, handle billing and insurance verifications, and help with specimen collection and rapid tests in line with clinical protocols. Fluency in multiple languages is a plus.
As a Clinic Assistant, you will play a vital role in supporting the daily operations of our clinic. You will be responsible for assisting healthcare professionals and ensuring a smooth patient experience.
Job duties include:
Engage in administrative tasks including appointment scheduling, patient registration, communication with parents/guardians, dispensing medications, billing, payment collection, insurance verification and stock takes
Prepare examination rooms and assist doctors in providing treatment and examinations
Maintain cleanliness and organization of the clinic
Facilitate collection and dispatch of blood and urine samples.
Perform swab tests such as Antigen Rapid Tests (ART) and influenza rapid tests in accordance with clinical protocols.
The ideal candidate should possess a blend of technical and interpersonal skills to thrive in a fast-paced clinic environment.
Able to work shifts, weekends, evenings, and public holidays.
Minimum GCE “N” Level qualifications.
Prior experience in healthcare, hospitality, or customer service environments is preferred.
Familiarity with clinic management systems and EMR software is advantageous.
Comfortable with technology and computer systems.
Strong interpersonal, communication, and organisational skills.
Able to work independently and collaboratively in a fast-paced environment.
Proficiency in multiple languages is an advantage.
Salary will be commensurate with qualifications and relevant experience.