Clinic Executive

MINMED GROUP PTE. LTD.; Singapore; On-site; SGD 25,000 - 40,000; Full time

Job summary

MINMED GROUP PTE. LTD. in Singapore is looking for a dedicated customer service professional to join our clinics. Responsibilities include managing patient registrations, supporting doctors, and ensuring the smooth operation of clinic services.

The ideal candidate will have a teamwork-oriented attitude, be willing to work night and weekend shifts, and preferably possess familiarity with clinic operations.

Qualifications

• Familiarity with clinic operations and/or usage of Plato CMS an advantage.
• Keen service attitude towards customer care and learning.
• Ability to commit to night and weekend shifts.

Responsibilities

• Provide customer service including registration of patients and queue management.
• Support doctors for in-clinic procedures.
• Manage medication, consumables, and equipment.

Skills

Customer service

Teamwork

Service attitude

Tools

Plato CMS

Job description

Role & Responsibilities

• Provide customer service including registration of patients, queue management, dispensing of medications, invoicing and collection of payment
• Support doctors for inclinic procedures and chaperones
• Perform clinical procedures such as simple dressing, ECG and nebuliser treatments
• Ensure accurate and prompt claims submissions to government agencies and corporate partners
• Manage medication, consumables and equipment including replenishment and housekeeping
• Perform any other duties which may be assigned

Requirements

• Familiarity with clinic operations and/or usage of Plato CMS an advantage
• Keen service attitude towards customer care and learning
• Ability to commit night and weekend shifts
• Ability to work in a team dependably
• Across all Minmed Clinics. (North, East, West, Central)