Lead, Survey Operations & Data Analytics

PERSOL SINGAPORE PTE. LTD.

Singapore

On-site

SGD 60,000 - 90,000

Full time

14 days+

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Job summary

PERSOL Singapore Pte Ltd is seeking a data-driven Operations Analyst to support large-scale survey operations. The role focuses on operational intelligence, monitoring, and data analytics to improve efficiency and quality.

You will develop dashboards, automate workflows, and partner with cross-functional teams to enhance reporting and platform usage. Responsibilities include monitoring trends, identifying gaps, and providing forecasting to guide planning.

Qualifications

Experience in data analysis and reporting for large-scale operations.
Ability to design and implement automation and validation workflows.
Strong collaboration with multiple teams to drive operational improvements.

Responsibilities

Develop and implement operational intelligence frameworks for survey operations.
Monitor trends, performance, and data anomalies across projects.
Identify gaps and risks through data analysis and reporting.
Support preventive monitoring to improve data quality and reduce downstream issues.
Generate insights and recommendations to improve efficiency and effectiveness.
Develop and maintain dashboards, reporting structures and performance tracking tools.
Support management reporting through data analysis and visualization.
Monitor trends in collection and validation indicators.
Provide forecasting and trend analysis to inform planning.
Improve reporting visibility and accessibility across departments.
Collaborate with stakeholders to optimize workflows and platform usage.
Ensure governance, integrity and quality of operational reporting.