Key Account & Project Coordination Assistant – Singapore (Hybrid)

Bare Associates International Incorporated; Singapore; On-site; SGD 20,000 - 28,000; Full time

Benefits offered by this job

Flexible work hours

International exposure

Employee recognition

Work-from-home arrangements

Growth opportunities

Job summary

Bare Associates International Incorporated in Singapore seeks a detail-oriented Account Executive / Project Coordination Assistant to support our Operations team in project delivery, evaluator coordination, client follow-up, and operational execution across Singapore-based programs.

You will help schedule evaluations, recruit evaluators, manage reports, and maintain strong client communications in a fast-paced, international environment with hybrid work arrangements.

Qualifications

• Minimum tertiary qualification such as Nitec, Higher Nitec, diploma, or equivalent.
• Fresh graduates and candidates with internship, coordination, customer service, administrative, or project support experience are welcome to apply.

Responsibilities

• Coordinate scheduling and ensure evaluations are completed accurately and on time.
• Post required evaluations on the job board and maintain weekly project calendar.
• Coordinate assignment and scheduling of evaluations with evaluators.
• Maintain regular communication with evaluators to confirm assignments and resolve queries.
• Assist Key Account Manager to coordinate and update clients; respond to client requests within one business day.

Skills

MS Office

English proficiency

Multilingual advantage

Problem solving

Communication skills

Can-do attitude

Ethical conduct

Education

Diploma or equivalent

Tools

Internet

Job description

We are looking for a detail-oriented and proactive Account Executive / Project Coordination Executive to support our Operations team in project delivery, evaluator coordination, client follow-up, and operational execution across Singapore-based programs. This role is suited for someone who enjoys coordination, problem-solving, communication, and working in a fast-paced international environment.

Position available

Key Account & Project Coordination Assistant – Singapore

Role summary

In this role, you will support the Key Account Manager in coordinating mystery shopping and customer research projects from scheduling through completion. You will work with evaluators, clients, and internal teams to ensure assignments are completed on time, reports move smoothly through the process, and client updates are handled professionally.

Scheduling of Evaluations & Project Management

• Support the Key Account Manager in ensuring assigned projects and evaluations are completed accurately, on time, and in line with client requirements.
• Take charge of all administrative tasks related to the project.
• Post required evaluations on the job board, follow the weekly project calendar, and coordinate assignment and scheduling of evaluations with suitable evaluators.
• Assign the shop to the appropriate Evaluators
• Maintain regular and timely communication with evaluators through email or calls to confirm assignments, resolve queries, and support project completion.
• Coordinate with the Quality Control team to assist the Key Account Manager resolve disputed reports.

Client Management

• Assist Key Account Manager to Coordinate and update Clients
• Respond to client requests and updates within one business day, or upscale where additional input is required.
• Work hand-in-hand with Key Account Manager to ensure proactive and prompt follow-up on client issues

Evaluator Recruitment & Management

• Recruit evaluators through relevant channels in Singapore, including online platforms, community networks, referrals, and other suitable sourcing methods.
• Ability to access networks for recruitment in Singapore
• Manage evaluators and revert to their queries in a timely manner
• Brief, train, engage evaluators

Miscellaneous

• Participate in team and company meetings.
• Support in ad-hoc reporting tasks

Experience required

• Minimum tertiary qualification, such as Nitec, Higher Nitec, diploma, or equivalent.
• Fresh graduates and candidates with internship, coordination, customer service, administrative, or project support experience are welcome to apply.

Preferred experience

Prior exposure to project coordination, customer service, market research, mystery shopping, fieldwork coordination, recruitment, or client support will be an advantage.

General skills required

• Proficient with MS Office (esp. Outlook, Word, Excel, and PowerPoint) and internet-savvy
• Good interpersonal skills with excellent written and verbal proficiency in English
• Fluency in English is required. Proficiency in Mandarin, Malay, Tamil, or another local language will be an advantage.
• Demonstrate responsible, ethical, and honest behavior in all tasks & responsibilities
• Problem solver: react quickly and appropriately to problems.
• Follow up promptly.
• Shouldhave a Can-do attitude.

Reports to: Key Account Manager / Operations Manager.

Location: Singapore (Hybrid)

Salary: SGD 1,800 to SGD 2,500 per month, with the final offer aligned to the candidate’s last drawn salary within this range.

BARE International Singapore specializes in customer research, mystery shopping, brand standard evaluations, audits, and inspections for global clients. Headquartered in the United States, BARE International is a global customer experience consulting firm with 39 years of industry experience and a presence across 13 locations worldwide.

Since 1987, we have built our reputation on innovation, ethics, and seamless client service management. Our vision is to “inspire excellence” by delivering actionable insights that help clients improve their customer experience. Join BARE for a close-knit work environment and the opportunity to gain global entrepreneurial exposure.

Why work for BARE?

You will join an international customer experience research company, work in a hybrid environment, gain exposure to regional and global clients, and build practical experience in project coordination, evaluator management, client communication, and operations.

• Flexible work hours
• Opportunity to work with an international company
• Employee Recognition
• Work-from-home arrangements
• Growth opportunities!