Key Account Manager

Candid-I; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading global commodities company based in Singapore is looking for a Key Account Manager to manage existing client relationships, ensure client retention, and develop new business opportunities. The ideal candidate will have at least five years of experience in logistics and strong skills in communication, negotiation, and problem-solving. This role offers an opportunity to contribute significantly to revenue growth in a fast-paced environment.

Qualifications

• Minimum 5 years of total working experience.
• Experience in third-party logistics and/or non-ferrous metals sector is required.
• Demonstrated warehousing and logistics operations expertise.

Responsibilities

• Manage the growth of key accounts and client retention through engagement.
• Oversee commercial responsibility for nominated key accounts.
• Monitor sales revenue and conduct regular service calls.

Skills

Communication in English

Relationship building

Negotiation skills

Problem-solving

Team collaboration

Business acumen

Education

College degree from internationally recognized university

Job description

Key Account Manager - a Top Global Commodities Warehousing MNC

The primary focus of the role is to handling the existing clients, build and maintain a strong relationship whilst developing additional revenue streams with the existing key clients and develop business opportunities from new leads.

The Role:

• Report directly to a Commercial Head, APAC

The Responsibilities:

• Responsible for growth of key accounts, whilst ensuring that client retention is effectively managed through constant engagement with existing clients and operations.
• Oversee and take ultimate commercial responsibility for nominated key accounts. Regular service calls to key existing clients
• Responsible for quotation handling including costing and pricing
• Contract Management to ensure that accepted quotations/contracts are updated in the companys WMS system, filed, audit-proof, and that their validity is monitored
• Monitor sales revenue per account on a monthly basis in line with company targets
• Hold and manage regular meetings with commercial and key customer service staff for review of existing business and information sharing
• Review, update and analyze system data and other relevant company reports
• Develop and manage commercial procedures and related documentation
• Responsible to coordinate and liaise with other departments in Singapore as well as other country offices for new business implementations, issues and/or disputes
• Ensure commercial team implement and review SOPs closely with regular assessments of shipments and services rendered, with reports on conformance/non-conformance to the operations executive and the clients
• Account management to keep track of clients on-going business and review with the customer service manager and team leaders
• Contract negotiations and liaise with product managers, legal department and management regarding terms, conditions, liabilities and regulatory requirements

About You:

• Minimum a college degree from an internationally recognized university
• Minimum 5 years of total working experience
• Experience in the third party logistics sector and/or management experience in non-ferrous metals sector is required
• Demonstrated warehousing and logistics operations expertise
• Good verbal and written communication skills in English is a pre-requisite
• Strong builder of relationships with interest parties
• Proven ability to work on cross-functional and multicultural teams
• Team player who can immediately inject innovation and creativity to current sales model
• Business acumen coupled with strong presentation and negotiation skills
• Customer service-oriented with an assertive and persuasive approach to work
• Possess organizational skills and ability to work in a fast-paced, deadline-driven environment
• Solid problem-solving skills and the ability to exercise critical thinking
• Able to handle company information with confidentiality and discretion
• Demonstrated track record of revenue growth and proven sales success in previous role, ideally within the warehousing and logistics industry.