Karting Operations Lead - HyperDrive & Guest Experience

PALAWAN INNOVATION STUDIOS PTE. LTD.; Singapore; On-site; SGD 89,000 - 123,000; Full time

Benefits offered by this job

5-day work week

Learning and Development opportunities

Medical and insurance coverage

Special employee discount within Shang

Duty Meals

Job summary

The Palawan @ Sentosa in Singapore is seeking a dedicated Manager, Karting to oversee the HyperDrive Karting Circuit and related attractions. You will ensure safe, efficient operations and exceptional guest experiences while leading a motivated karting team.

Join a dynamic hospitality and entertainment precinct under Shangri-La Group, with a focus on safety, maintenance, and continuous improvement to delight both families and guests.

Qualifications

• Experience managing attraction facilities, karting operations, or similar environments.
• Familiarity with safety standards and regulations for amusement attractions (BCA/related).
• Strong leadership and guest-service orientation are essential.

Responsibilities

• Oversee day-to-day karting operations and attractions in line with safety and regulatory requirements.
• Manage karting activities and guest experiences to ensure safe, efficient service.
• Oversee upkeep, maintenance, security, and repair of karting equipment and facilities.
• Identify operational issues and implement solutions to improve efficiency and guest experience.
• Lead, train and mentor the karting team, promoting safety and continuous improvement.
• Prepare operational reports and forecasts for management.

Skills

Karting operations

Guest experience

Leadership

Safety compliance

Staff scheduling

Problem solving

Tools

Race timing systems

Job description

The Palawan @ Sentosa in Singapore is seeking a dedicated Manager, Karting to oversee the HyperDrive Karting Circuit and related attractions. You will ensure safe, efficient operations and exceptional guest experiences while leading a motivated karting team.

Join a dynamic hospitality and entertainment precinct under Shangri-La Group, with a focus on safety, maintenance, and continuous improvement to delight both families and guests.