This entry-level role supports the daily coordination of APAC cross-border trade operations. Under the guidance of senior team members, the position assists with shipment tracking, documentation checks, customs clearance follow-up, payment administration, and operational reporting. Structured training and on-the-job guidance will be provided to help the successful candidate develop practical knowledge of cross-border logistics and trade processes.
Responsibilities:
Trade Operations Support
- Assist with daily cross-border shipment coordination by following established procedures and instructions
- Update shipment records and trackers, and follow up with relevant teams on pending information or actions
Customs & Documentation Support
- Monitor customs clearance progress and report delays or issues to the supervisor
- Check that basic shipping, customs, duty, and tax documents are complete before submission
- File trade documents accurately and follow up on missing or incorrect information
- Assist in checking invoices and supporting documents for completeness
- Update payment records and follow up on approvals under the guidance of senior team members
Coordination & Reporting Support
- Communicate routine updates and follow up with internal teams, brokers, and service providers
- Maintain operational trackers and highlight delays, missing information, or unusual issues to the supervisor
- Prepare simple status updates and reports using the required templates
Requirements:
- Diploma or bachelor’s degree in Supply Chain, Logistics, International Trade, Business Administration, or a related discipline
- Fresh graduates are encouraged to apply; relevant internship or part-time experience in logistics or operations is an advantage but not required
- Basic proficiency in Microsoft Office, particularly Excel, Word, PowerPoint and Outlook
- Good written and verbal communication skills, with the ability to follow instructions and work with different stakeholders
- Detail-oriented, organised, responsible, and willing to learn in a fast-paced working environment