Supervisor - ASEAN Cross Border Solutions

APM Terminals Elizabeth, LLC; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

Maersk is seeking an entry-level Trade Operations Support to assist APAC cross-border trade coordination under the guidance of senior staff. You will help with shipment tracking, documentation checks, customs follow-up, payment administration, and reporting.

The role offers structured training, exposure to global logistics processes, and the opportunity to develop practical knowledge while collaborating with internal teams, brokers, and service providers in a fast-paced environment.

Qualifications

• Diploma or bachelor’s degree in Supply Chain, Logistics, International Trade, Business Administration, or a related discipline.
• Fresh graduates are encouraged to apply; relevant internship or part-time experience in logistics or operations is an advantage but not required.
• Basic proficiency in Microsoft Office, particularly Excel, Word, PowerPoint and Outlook.
• Good written and verbal communication skills, with the ability to follow instructions and work with different stakeholders.
• Detail-oriented, organised, responsible, and willing to learn in a fast-paced working environment.

Responsibilities

• Assist with daily cross-border shipment coordination by following established procedures and instructions.
• Update shipment records and trackers, and follow up with relevant teams on pending information or actions.
• Monitor customs clearance progress and report delays or issues to the supervisor.
• Check that basic shipping, customs, duty, and tax documents are complete before submission.
• File trade documents accurately and follow up on missing or incorrect information.
• Communicate routine updates and follow up with internal teams, brokers, and service providers.
• Maintain operational trackers and highlight delays, missing information, or unusual issues to the supervisor.
• Prepare simple status updates and reports using the required templates.

Skills

Communication

Attention to detail

Stakeholder coordination

Education

Diploma in Supply Chain or Logistics

Bachelor's degree in International Trade or Business Administration

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

This entry-level role supports the daily coordination of APAC cross-border trade operations. Under the guidance of senior team members, the position assists with shipment tracking, documentation checks, customs clearance follow-up, payment administration, and operational reporting. Structured training and on-the-job guidance will be provided to help the successful candidate develop practical knowledge of cross-border logistics and trade processes.

Responsibilities:

Trade Operations Support

• Assist with daily cross-border shipment coordination by following established procedures and instructions.
• Update shipment records and trackers, and follow up with relevant teams on pending information or actions.

Customs & Documentation Support

• Monitor customs clearance progress and report delays or issues to the supervisor.
• Check that basic shipping, customs, duty, and tax documents are complete before submission.
• File trade documents accurately and follow up on missing or incorrect information.

Invoice & Payment Support

• Assist in checking invoices and supporting documents for completeness.
• Update payment records and follow up on approvals under the guidance of senior team members.

Coordination & Reporting Support

• Communicate routine updates and follow up with internal teams, brokers, and service providers.
• Maintain operational trackers and highlight delays, missing information, or unusual issues to the supervisor.
• Prepare simple status updates and reports using the required templates.

Requirements:

• Diploma or bachelor’s degree in Supply Chain, Logistics, International Trade, Business Administration, or a related discipline.
• Fresh graduates are encouraged to apply; relevant internship or part-time experience in logistics or operations is an advantage but not required.
• Basic proficiency in Microsoft Office, particularly Excel, Word, PowerPoint and Outlook.
• Good written and verbal communication skills, with the ability to follow instructions and work with different stakeholders.
• Detail-oriented, organised, responsible, and willing to learn in a fast-paced working environment.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.