IT Systems Administrator — Remote & Onsite Support Pro

5G-Starlink Pte.; Singapore; On-site; SGD 36,000 - 52,000; Full time

Job summary

5G-Starlink Pte. in Singapore seeks an IT support specialist to deliver Level 1/2 end-user assistance. You will interact with users, gather issues, and troubleshoot Windows, Office, and server components while documenting processes.

You will work with the IT team, respond to tickets via MS Teams, manage assets, and assist in deployments using SCCM/Intune. Strong follow-up, independence, and solid English communication are required.

Qualifications

• Minimum 2 years of IT support in a corporate environment.
• Experience in supporting and troubleshooting Windows 10, MS Office, Windows Server (ADFS/LDAP/WSUS) in a business environment.

Responsibilities

• Provide Level 1 / 2 IT support to end users (onsite / remotely)
• Provide front-line IT support to employees via walk-ups, tickets, and MS Teams
• Maintain accurate ticketing processes and asset management tracking records
• Provide emergency requests / VVIP support outside of business hours
• Monitor, troubleshoot, and repair IT hardware and software
• Handle hardware and software sourcing / purchasing
• Write and update technical documentation for end users and the IT team
• Assist in Projects / Audits based task given by the IT team
• Liaising with 3rd party vendors

Skills

Interpersonal skills

Independence

English proficiency

IT troubleshooting

PowerShell scripting

MS Teams support

SCCM deployment

Tools

SCCM

Intune

Active Directory

WSUS

Job description

5G-Starlink Pte. in Singapore seeks an IT support specialist to deliver Level 1/2 end-user assistance. You will interact with users, gather issues, and troubleshoot Windows, Office, and server components while documenting processes.

You will work with the IT team, respond to tickets via MS Teams, manage assets, and assist in deployments using SCCM/Intune. Strong follow-up, independence, and solid English communication are required.