IT Support Specialist - Remote/On-site Tech Help

Juzz Marketing Pte Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Juzz Marketing Pte Ltd in Singapore is seeking an IT Support professional to deliver technical assistance and resolve hardware and software issues. The role covers installation, configuration, and ongoing maintenance of computer systems and networks, with the option for remote or on-site support.

You will document issues, educate users on IT best practices, and collaborate with IT teams to implement updates and improvements.

Qualifications

• Respond to user inquiries and issues related to IT services.
• Diagnose and resolve hardware and software problems.
• Install, configure, and maintain computer systems and networks.

Responsibilities

• Provide remote or on-site technical support to users.
• Document and track user issues and resolutions.
• Educate users on IT best practices and usage guidelines.
• Collaborate with IT teams to implement updates and improvements.
• Assist in procurement and setup of IT equipment.

Job description

Juzz Marketing Pte Ltd in Singapore is seeking an IT Support professional to deliver technical assistance and resolve hardware and software issues. The role covers installation, configuration, and ongoing maintenance of computer systems and networks, with the option for remote or on-site support.

You will document issues, educate users on IT best practices, and collaborate with IT teams to implement updates and improvements.