IT Support/Repair Technicians

FIXTROX PTE. LTD.; Singapore; On-site; SGD 24,000 - 32,000; Full time

Job summary

FIXTROX PTE. LTD. is seeking IT Support/Repair Technicians to join our team in Singapore. The role focuses on diagnosing and resolving technical issues, performing hardware and software installations, and replacing laptop parts.

You will diagnose and repair hardware/software issues on laptops and devices, perform upgrades, provide end-user support, and maintain accurate repair records while collaborating with teammates to improve service quality.

Qualifications

• Experience with diagnosing hardware and software issues.
• Hardware upgrades and installations.
• Ability to work independently and in a team.
• Strong communication and customer service skills.
• Detail-oriented with multi-tasking ability.

Responsibilities

• Diagnose and repair hardware and software issues on laptops and devices.
• Perform hardware upgrades and installations.
• Provide technical support to end-users.
• Maintain accurate records of repairs and services performed.
• Ensure timely resolution of technical issues.
• Collaborate with team members to improve service quality.

Skills

Laptop hardware repair

Troubleshooting skills

Customer service

End-user support

Attention to detail

Job description

Looking for IT Support/Repair Technicians to join our team.

Past experience in computer hardware repairs, computer troubleshooting skills is preferred.

This role involves diagnosing and resolving technical issues, performing hardware and software installations and replace laptop parts.

Key Responsibilities:

• Diagnose and repair hardware and software issues on laptops and other computer devices.
• Perform hardware upgrades and installations.
• Provide technical support and assistance to end-users.
• Maintain accurate records of repairs and services performed.
• Ensure timely resolution of technical issues.
• Collaborate with team members to improve overall service quality.

Qualifications:

• Basic knowledge of operating systems (Mainly Windows OS/Mac OS)
• Excellent problem-solving skills.
• Ability to work independently and as part of a team.
• Strong communication skills and customer service skills.
• Detail-oriented with the ability to manage multiple tasks effectively.