COMPUTER TECHNICIAN

PROTECH ALLIANCE LLP; Singapore; On-site; SGD 27,900 - 44,640; Full time

Job summary

PROTECH ALLIANCE LLP in Singapore is on the lookout for a skilled IT Technician. The role involves diagnosing, repairing, and upgrading PCs and notebooks while providing excellent customer support.

Candidates should have personal experience with computer repairs and demonstrate effective troubleshooting skills. Join us to help enhance customer satisfaction through technical support and guidance.

Qualifications

• Experience repairing PCs and notebooks is essential.
• Ability to perform quality checks and control.
• Strong customer service skills and positive attitude.

Responsibilities

• Diagnose hardware and software issues in PCs and notebooks.
• Assemble and disassemble systems for upgrades.
• Provide expert guidance and support to customers.

Skills

Diagnosing hardware issues

Customer support

Quality assurance

Assembling computers

Job description

Company Overview

Upgrade/Repair your Tech with us. We offer free diagnostics (45min*) for repairs including software re-installation and hardware upgrades. We provide the best IT gadgets, branded desktops/notebooks for gaming, corporate, or home use, and customized desktops.

Job Summary

We are seeking a competent and customer-focused IT Technician to diagnose, repair, and upgrade PCs, notebooks, and AIO systems while providing expert advice and support to customers.

Responsibilities

• Diagnose hardware and software issues in PCs, notebooks, and AIO systems to ensure accurate repair solutions
• Assemble and disassemble laptops and desktops to facilitate repairs and upgrades
• Perform quality checks, quality control, and performance testing to verify repair effectiveness
• Provide expert advice and support to customers to enhance their understanding and satisfaction
• Maintain a positive work attitude with pride and a strong sense of responsibility in all tasks
• Learn and apply new repair techniques through provided training to improve technical skills

Preferred competencies and qualifications

• Personal experience with repairing computers to support hands‑on troubleshooting and repair tasks