TECHNICIAN (PC / LAPTOP)

PROTECH ALLIANCE LLP; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

PROTECH ALLIANCE LLP in Singapore is seeking an experienced IT Technician to diagnose, repair, and upgrade PCs and notebooks. This role involves providing critical customer support and maintaining a positive work attitude.

Qualified candidates should have hands-on experience in repairing computers and the ability to learn new techniques. Responsibilities include troubleshooting issues, performing quality checks, and enhancing customer understanding of repairs.

Qualifications

• Personal experience with repairing computers to support hands-on troubleshooting and repair tasks.

Responsibilities

• Diagnose hardware and software issues in PCs, notebooks, and AIO systems.
• Assemble and disassemble laptops and desktops for repairs.
• Perform quality checks and performance testing.
• Provide expert advice and support to customers.
• Maintain a positive work attitude.
• Learn and apply new repair techniques.

Skills

Hardware and software troubleshooting

Repairing computers

Customer support

Job description

Company Overview

Upgrade/Repair your Tech with us. We offer free diagnostics (45min*) for repairs including software re-installation and hardware upgrades. We provide the best IT gadgets, branded desktops/notebooks for gaming, corporate, or home use, and customized desktops.

Job Summary

We are seeking a competent and customer-focused IT Technician to diagnose, repair, and upgrade PCs, notebooks, and AIO systems while providing expert advice and support to customers.

Responsibilities

• Diagnose hardware and software issues in PCs, notebooks, and AIO systems to ensure accurate repair solutions
• Assemble and disassemble laptops and desktops to facilitate repairs and upgrades
• Perform quality checks, quality control, and performance testing to verify repair effectiveness
• Provide expert advice and support to customers to enhance their understanding and satisfaction
• Maintain a positive work attitude with pride and a strong sense of responsibility in all tasks
• Learn and apply new repair techniques through provided training to improve technical skills

Preferred competencies and qualifications

• Personal experience with repairing computers to support hands‑on troubleshooting and repair tasks