PROTECHNICIAN

PROTECH ALLIANCE LLP; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

PROTECH ALLIANCE LLP in Singapore is looking for an IT Technician to join our team. You will diagnose, repair, and upgrade PCs, notebooks, and AIO systems while delivering expert customer support and advice.

The ideal candidate should take pride in quality service and is encouraged to learn new repair techniques. Strong communication skills and a positive attitude are essential to succeed in this role.

Qualifications

• Personal experience with repairing computers is an advantage but not required.

Responsibilities

• Diagnose hardware and software issues in PCs, notebooks, and AIO systems.
• Assemble and disassemble laptops and desktops for maintenance and upgrades.
• Perform quality checks to verify repair effectiveness and system performance.
• Conduct performance testing on repaired or upgraded devices.
• Provide expert advice to customers regarding IT devices and repair options.
• Maintain a positive work attitude and deliver quality service.
• Learn and apply new repair techniques through training.

Job description

Job Summary

Join our team as an IT Technician to diagnose, repair, and upgrade PCs, notebooks, and AIO systems while delivering expert advice and support to customers.

Responsibilities

• Diagnose hardware and software issues in PCs, notebooks, and AIO systems to ensure accurate repairs
• Assemble and disassemble laptops and desktops to facilitate maintenance and upgrades
• Perform quality checks and control measures to verify repair effectiveness and system performance
• Conduct performance testing on repaired or upgraded devices to ensure optimal functionality
• Provide clear, expert advice and support to customers regarding their IT devices and repair options
• Maintain a positive work attitude with responsibility and pride in delivering quality service
• Learn and apply new repair techniques through provided training to enhance technical skills

Preferred Competencies and Qualifications

• Personal experience with repairing computers is an advantage but not required