SALES TECHNICIAN

PROTECH ALLIANCE LLP; Singapore; On-site; SGD 33,480 - 44,640; Full time

Job summary

PROTECH ALLIANCE LLP is seeking an IT Technician in Singapore to diagnose, repair, and upgrade PCs and notebooks. The role requires strong troubleshooting skills and a customer-focused approach. Responsibilities include diagnosing hardware/software issues, performing quality checks, and providing expert customer support. Experience in computer repairs is essential. The position offers an opportunity to learn and enhance technical skills in a supportive environment.

Qualifications

• Experience in repairing computers for hands-on troubleshooting.
• Ability to learn and apply new repair techniques.

Responsibilities

• Diagnose hardware and software issues for effective solutions.
• Assemble and disassemble laptops and desktops for repairs.
• Perform quality control checks to verify repair effectiveness.
• Provide expert advice to enhance customer satisfaction.

Skills

Hardware troubleshooting

Software troubleshooting

Customer service

Repair techniques

Job description

Company Overview

Upgrade/Repair your Tech with us. We offer free diagnostics (45min*) for repairs including software re-installation and hardware upgrades. We provide the best IT gadgets, branded desktops/notebooks for gaming, corporate, or home use, and customized desktops.

Job Summary

We are seeking a competent and customer-focused IT Technician to diagnose, repair, and upgrade PCs, notebooks, and AIO systems while providing expert advice and support to customers.

Responsibilities

• Diagnose hardware and software issues in PCs, notebooks, and AIO systems to ensure accurate repair solutions
• Assemble and disassemble laptops and desktops to facilitate repairs and upgrades
• Perform quality checks, quality control, and performance testing to verify repair effectiveness
• Provide expert advice and support to customers to enhance their understanding and satisfaction
• Maintain a positive work attitude with pride and a strong sense of responsibility in all tasks
• Learn and apply new repair techniques through provided training to improve technical skills

Preferred competencies and qualifications

• Personal experience with repairing computers to support hands‑on troubleshooting and repair tasks