IT Support & Onboarding Specialist (Contract)

RMA Contracts Pte Ltd; Singapore; On-site; SGD 2,600 - 3,200; Full time

Benefits offered by this job

Yearly Bonus

18 Days Annual Leave

Contract up to Jan 2029

Job summary

RMA Contracts Pte Ltd located at Hillview, Singapore, is seeking an IT support assistant for Level 1 troubleshooting and data-driven service governance. The role offers a clear onboarding path, a contract up to January 2029, and a salary of SGD 2,600–3,200 per year with a yearly bonus.

Working hours are Monday to Friday, 8:30am–6:00pm. Applicants may be available after a 2-month onboarding wait and should align with IT security policies and stakeholder coordination.

Qualifications

• Diploma in IT / Computing / Engineering or ITE Certificate with relevant IT experience.

Responsibilities

• Level 1 IT troubleshooting.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work.
• Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate IT configuration changes and account access rights.
• Guide users on the policies, processes and responsibilities in management of IT devices and accounts.

Skills

IT troubleshooting

Data analysis

Account provisioning

Education

Diploma in IT / Computing / Engineering

Job description

RMA Contracts Pte Ltd located at Hillview, Singapore, is seeking an IT support assistant for Level 1 troubleshooting and data-driven service governance. The role offers a clear onboarding path, a contract up to January 2029, and a salary of SGD 2,600–3,200 per year with a yearly bonus.

Working hours are Monday to Friday, 8:30am–6:00pm. Applicants may be available after a 2-month onboarding wait and should align with IT security policies and stakeholder coordination.