IT Desktop Support - 1st Line Tech with Growth & Bonus
RMA CONTRACTS PTE. LTD.
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Descrizione del lavoro
RMA CONTRACTS PTE. LTD. invites applications for an IT support role in Hillview. The position starts after onboarding, with a contract through Jan 2029.
Salary ranges from SGD 2,600 to SGD 3,200 monthly, plus a yearly bonus and 18 days of annual leave. Working hours are Monday to Friday, 8:30am–6:00pm. Responsibilities include Level 1 IT troubleshooting, data collection and reporting, user provisioning, IT induction for new hires, and coordination with service partners to enforce security
Competenze
- Diploma in IT / Computing / Engineering or ITE Certificate with relevant IT experience.
- Experience in IT support and data handling is a plus.
Mansioni
- Level 1 IT troubleshooting.
- Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
- Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
- Manage IT provisioning and IT induction on new hires first day of work.
- Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
- Facilitate IT configuration changes and account access rights.
- Guide users on the policies, processes and responsibilities in management of IT devices and accounts.
Conoscenze
Formazione
Descrizione del lavoro
RMA CONTRACTS PTE. LTD. invites applications for an IT support role in Hillview. The position starts after onboarding, with a contract through Jan 2029.
Salary ranges from SGD 2,600 to SGD 3,200 monthly, plus a yearly bonus and 18 days of annual leave. Working hours are Monday to Friday, 8:30am–6:00pm. Responsibilities include Level 1 IT troubleshooting, data collection and reporting, user provisioning, IT induction for new hires, and coordination with service partners to enforce security
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