IT Support Executive

5G-Starlink Pte.; Singapore; On-site; SGD 32,000 - 52,000; Full time

Benefits offered by this job

Medical & Dental benefits

Annual leave quota

Flexible working arrangement

Travel industry exposure

Stakeholder collaboration

External vendor coordination

Job summary

5G-Starlink Pte. seeks an IT Support Specialist (Level 1-2) to support corporate and store users in Singapore. You will install, administer and configure desktops, laptops and mobile devices, and coordinate with local and HQ IT teams to ensure smooth operations.

Responsibilities include vendor liaison, onboarding/offboarding, firmware updates, and maintaining SOPs. Diploma in IT and D365 + networking knowledge are required.

Qualifications

• Diploma or Bachelor's in Information Technology.
• Knowledge of D365 Finance and Operations.
• Basic networking knowledge (TCP/IP, VPN, switches).

Responsibilities

• Provide level 1 and 2 IT support for corporate and store users.
• Coordinate with local and HQ IT teams in South Korea for smooth communication and reporting.
• Install, administer and configure desktops, laptops, and mobile devices.
• Liaise with external vendors for maintenance and services.
• Assist in onboarding and offboarding of staff.
• Ensure firmware on devices stays up to date.
• Develop and maintain IT SOPs and documentation.
• Handle ad-hoc IT tasks as assigned.

Skills

Networking basics

Independent & proactive

Problem solving

Interpersonal skills

Education

Diploma or Bachelor's in Information Technology

Tools

D365 Finance and Operation

Job description

• To provide level 1 and 2 troubleshooting and support to corporate and store users.
• Toact as the point of contact with local and HQ IT team in South Korea toensure communication, reporting and implementation of IT solutionssmoothly.
• To install, administer and configure systems (desktop, laptop, mobile devices and etc.)
• To liaise, manage and work with external vendors for maintenances and services.
• To assist on training and on-boarding / off-boarding of staff.
• To ensure the firmware (e.g. laptop, desktop and etc.) is up to date.
• To maintain and manage IT assets.
• To develop, establish and maintain SOP and documentation for any IT related tasks.
• Other ad-hoc duties as assigned.

Requirements

• Diploma or bachelors degree in Information Technology
• Possess good knowledge of D365 Finance and Operation.
• Possess basic networking knowledge of TCP/IP, VPN and switches.
• High degree of independence, initiative, responsibility, problem solving skill and interpersonal skill.
• Medical & Dental benefits
• Annual Leave Quota
• Flexible Working Arrangement
• Exposure to Travel Business Industry
• Opportunity to work with multiple stakeholders (internally and externally)