IT Support Engineer

EIRE SYSTEMS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 50,000 - 65,000; Full time

Job summary

A technology company in Singapore is looking for a Desktop Support Specialist. The role requires at least 4 years of experience in desktop operating system support, especially in the financial sector. Responsibilities include providing end user support, handling desktop refresh initiatives, and assisting with device upgrades. Candidates should be proficient in a Windows 7 environment and possess strong analytical and communication skills. Interested candidates should send their CV.

Qualifications

• At least 4 years of experience in desktop operating system support.
• Knowledge of desktop infrastructure for enterprise deployments.
• Proficiency in Windows 7 and Microsoft applications.

Responsibilities

• Support users through direct end user support.
• Handle Desktop refresh and removal of Not Permitted Technology.
• Assist with patching and upgrading end user devices.

Skills

Desktop operating system support

User support

Windows 7 support

Analytical skills

Communication skills

Job description

Job Responsibilities:

• Support users through direct end user support or through projects that deliver changes to the end user environment
• Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology
• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
• Assist with patching and upgrading end user devices
• Address quality and schedule conflict.

Job Requirements:

• At least 4 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
• Knowledge of Desktop Services security and access standards and practicesBasic understating of networking and server technologies
• Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications
• Good communication skills and strong analytical skills.

Interested candidates please send your CV to [e-mail]