IT Support Engineer

Tap Growth ai; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Tap Growth ai in Singapore is seeking an IT Support Engineer to join our office-based team. You will provide technical support for hardware, software, and network issues, and help keep end-user devices secure and up-to-date.

You will troubleshoot incidents, install and maintain desktops, laptops, printers, and peripherals, and collaborate with the IT team on projects and upgrades. This role requires good communication and prioritization in a fast-paced environment.

Qualifications

• Minimum 2 years of experience in IT support or related field.
• Strong knowledge of Windows/Mac OS environments.
• Familiarity with networking concepts (LAN/WAN/Wi‑Fi).
• Excellent troubleshooting and communication skills.
• Ability to prioritize tasks in a fast-paced environment; team player with a proactive attitude.

Responsibilities

• Provide technical support for hardware, software, and network issues
• Troubleshoot and resolve user incidents efficiently
• Install, configure, and maintain desktops, laptops, printers, and peripherals
• Ensure security protocols are followed across all devices
• Respond promptly to user queries via phone, email, or in-person
• Document issues and solutions accurately for future reference
• Collaborate with other IT team members on projects and upgrades

Skills

Windows/macOS

Networking basics

Troubleshooting

Communication

Teamwork

Task prioritization

Tools

Desktops

Printers

Peripherals

Job description

We're Hiring: IT Support Engineer!

We are looking for an enthusiastic and skilled IT Support Engineer to join our team in Singapore. If you have a passion for problem-solving and technology, this is your opportunity to play a vital role in supporting our organization's IT infrastructure and users.

Location: Singapore, Singapore
Work Mode: Work from Office
Role: IT Support Engineer

What You'll Do

• Provide technical support for hardware, software, and network issues
• Troubleshoot and resolve user incidents efficiently
• Install, configure, and maintain desktops, laptops, printers, and peripherals
• Ensure security protocols are followed across all devices
• Respond promptly to user queries via phone, email, or in-person
• Document issues and solutions accurately for future reference
• Collaborate with other IT team members on projects and upgrades

What We're Looking For

• Minimum 2 years of experience in IT support or related field
• Strong knowledge of Windows/Mac OS environments
• Familiarity with networking concepts (LAN/WAN/Wi-Fi)
• Excellent troubleshooting and communication skills
• Ability to prioritize tasks in a fast-paced environmentTeam player with a proactive attitude