IT Field / Onsite Engineer

Rapsys Technologies Pte Ltd.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Rapsys Technologies Pte Ltd. in Singapore is seeking an IT Field / Onsite Engineer to deliver hands-on technical support at client locations. You will diagnose issues, install and maintain hardware and software, and train users.

The role requires at least 2 years of IT field experience, strong troubleshooting skills, and excellent communication. You will work from office and handle multiple tasks while delivering customer‑facing service with professionalism.

Qualifications

• Minimum 2 years IT field experience.
• Strong troubleshooting across hardware and software.
• Excellent interpersonal and communication abilities.
• Ability to manage multiple tasks independently.
• Customer-facing experience preferred.

Responsibilities

• Diagnose and resolve technical issues onsite for clients.
• Install, configure, and maintain hardware and software systems.
• Provide user training and technical guidance as needed.
• Ensure timely response to service requests and incidents.
• Document service activities accurately.
• Collaborate with internal teams for escalated support.

Skills

Troubleshooting

Customer service

Communication

Independent work

Time management

Job description

We're Hiring: IT Field / Onsite Engineer!

We are looking for a skilled IT Field / Onsite Engineer to deliver exceptional technical support and solutions at client locations. If you have hands‑on experience troubleshooting hardware and software issues, and enjoy working directly with customers in a dynamic environment, we want to hear from you!

Location: Singapore, Singapore
Work Mode: Work from Office
Role: IT Field / Onsite Engineer

What You'll Do:

• Diagnose and resolve technical issues onsite for clients
• Install, configure, and maintain hardware and software systems
• Provide user training and technical guidance as needed
• Ensure timely response to service requests and incidents
• Document service activities accurately
• Collaborate with internal teams for escalated support

What We're Looking For:

• Minimum 2 years of relevant IT field experience
• Strong troubleshooting skills across hardware & software platforms
• Excellent interpersonal and communication abilities
• Ability to work independently and manage multiple tasks efficiently
• Proven track record in customer-facing roles