Desktop Support

Tap Growth ai; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Tap Growth ai in Singapore is seeking a dedicated Desktop Support professional to keep office technology running smoothly. You will troubleshoot desktops, laptops, and peripherals, install and maintain equipment, and provide onsite end-user support to ensure seamless daily operations.

The ideal candidate has at least 1 year of IT support experience, solid knowledge of Windows and Mac OS, strong problem-solving skills, and clear communication.

Qualifications

• 1+ year of desktop or IT support experience.
• Strong knowledge of Windows and Mac OS.
• Excellent problem-solving and attention to detail.
• Effective communication with users at all levels.
• Ability to prioritize tasks in a fast-paced setting.
• Team-oriented and proactive.

Responsibilities

• Troubleshoot hardware and software issues on desktops, laptops, and peripherals.
• Install, configure, and maintain computer equipment and systems.
• Provide timely technical support to end-users onsite.
• Follow security protocols for all devices.
• Document issues and resolutions accurately.
• Collaborate with IT teams for escalated problems.

Skills

Desktop support

Windows OS

Mac OS

Troubleshooting

Communication

Task prioritization

Teamwork

Job description

We're Hiring: Desktop Support!

We are looking for a dedicated and resourceful Desktop Support professional to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software, ensuring seamless operations in the office environment.

Location

Singapore, Singapore

Work Mode

Work from Office

Role

Desktop Support

What You’ll Do

• Troubleshoot hardware and software issues on desktops, laptops, and peripherals
• Install, configure, and maintain computer equipment and systems
• Provide timely technical support to end-users onsite
• Ensure security protocols are followed for all devices
• Document issues and resolutions accurately
• Collaborate with IT teams for escalated problems

What We’re Looking For

• Minimum 1 year of experience in desktop or IT support
• Strong knowledge of Windows/Mac OS environments
• Excellent problem-solving skills and attention to detail
• Effective communication with users at all levels
• Ability to prioritize tasks in a fast-paced setting
• Team player with a proactive attitude