IT Helpdesk Lead: Desktop Deployments & User Support

CELECTI PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A multinational engineering and manufacturing company in Singapore is seeking an IS Helpdesk Assistant to manage and support IT systems and operations. The ideal candidate will assist in delivering IT services, lead the helpdesk team, maintain records of IT assets, and handle user requests efficiently. A minimum Diploma or Degree in IT or a related field is required for this position. Interested applicants can submit their resumes to a designated contact via email.

Qualifications

• Minimum Diploma or Degree in IT or a related field.

Responsibilities

• Assist the IS Officer in supporting and delivering IT services.
• Lead the helpdesk team in desktop setup, system deployment, and user support.
• Keep records of IT assets and software installations up to date.
• Help prepare and maintain IS Section QEMS documentation.
• Handle and review user requests, improve support processes, and ensure tickets are closed on time.
• Perform other duties as assigned by the Senior Manager.

Education

Diploma or Degree in IT or a related field

Job description

A multinational engineering and manufacturing company in Singapore is seeking an IS Helpdesk Assistant to manage and support IT systems and operations. The ideal candidate will assist in delivering IT services, lead the helpdesk team, maintain records of IT assets, and handle user requests efficiently. A minimum Diploma or Degree in IT or a related field is required for this position. Interested applicants can submit their resumes to a designated contact via email.