IT Field Engineer

DENRON COMPUTERS & NETWORKS; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology services company in Singapore is seeking an IT Engineer to provide comprehensive IT and network support. The ideal candidate will manage networks, troubleshoot issues, and maintain documentation of IT assets. Responsibilities also include configuring email systems and training staff on internal IT policies. Strong experience in network security and user support is crucial for success in this role.

Qualifications

• Experience in managing IT assets and support.
• Ability to troubleshoot and resolve network problems.
• Familiarity with email configuration and backup processes.

Responsibilities

• Provide IT and network support including system installation and troubleshooting.
• Manage computer networks and maintain security measures.
• Conduct training related to IT management policies.

Skills

System installation and configuration

Network security measures

Troubleshooting hardware and software

User support

Documentation skills

Tools

SharePoint

Dropbox

Job description

Overview

IT Engineer

Responsibilities

• Provide IT and network support including system installation, configuration, upgrading and troubleshooting.
• Manage computer networks and related computing environments on systems software, applications software, hardware, and configurations.
• Provide daily support to user and operation system platform.
• Documentation of all the IT assets, user information, phone lines, data lines and software licenses and maintenance.
• Protect data, software, and hardware by coordinating, planning and implementing network security measure.
• Troubleshoot, diagnose and resolve hardware, software and network problems.
• Managing of IT assets and assists in decision making on acquiring IT assets.
• Setting up all the IT requirements which includes PC, Copier Machines, required software and the applications pertaining to the respective department.
• Email configuration – creating email IDs for the new staffs, taking backup of the outlook files, adding additional email accounts in accordance to internal procedure.
• Monitor server infrastructure and application full data and system backup, load balancing web server, VM server and windows SQL cluster fail over services
• Carry out and deliver change request from operation team to enhance system security and data process tracking system.
• Conduct training related to operation system application, shop floor management system and internal IT Management policy.
• Familiar with SharePoint and Dropbox Adminstration and setup.