IT Engineer

RESOURCE VANTAGE; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading IT service provider in Singapore is seeking an IT Specialist to enhance IT support, network administration, and system maintenance. The ideal candidate will have a diploma in IT or related field, at least one year of experience, and proficiency in SQL and virtualization technologies like Hyper-V. You will assist with hardware procurement, provide end-user support, and ensure compliance with IT standards. This position offers a one-year contract with performance-based completion bonus and potential for extension.

Qualifications

• Minimum of 1 year experience in application/data system.
• Proven experience as an IT Specialist or similar role.
• Ability to work independently and collaboratively within a team.

Responsibilities

• Provide technical support to end-users for hardware and software issues.
• Maintain and support the client hardware and software environment.
• Support the installation of projects and system migrations.

Skills

Network administration

IT support

System maintenance

SQL query

Virtualization (Hyper-V)

Cybersecurity awareness

Education

Diploma in Computer Science, Information Technology, or related field

Job description

Summary

We are seeking a skilled and motivated IT Specialist to join our dynamic team. The ideal candidate will have a strong background in IT support, network administration, and system maintenance. As an IT Specialist, you will play a crucial role in the following key responsibilities:

Responsibilities

Support and Maintenance

• Assist in the procurement of hardware, ensuring that the company has the necessary equipment for its IT infrastructure.
• Document the system in the lab and create a comprehensive network diagram for the lab environment.
• Provide technical support to end-users for hardware, software and network-related issues.
• Develop, maintain and improve existing and new local application systems, tools and Inter & Intranet environment to meet local business needs with a relentless customer satisfaction focus.
• Maintain and support client hardware and software environment in compliance with Local, Regional and Global standards, strategic policies, guidelines, procedures for ensuring the continuous of business activities.
• Support IT Service Desk so that IT could timely feedback to user's incidence calls and give them support for users troubleshoot problems.

Site Project and Installation

• Establish and set up inventory system for the customer.
• Support the team in the installation of the project, ensuring completion ahead of schedule.
• Assist on the system migration of the company’s product, ensuring a seamless transition and minimal disruption.
• Execute virtual machine migration processes to enhance overall system performance.

Requirements

• Diploma in Computer Science, Information Technology, or a related filed.
• Minimum of 1 years’ experience in application/data system with proven track record of running high performing application and data system environments and development including Web Application environment, SQL query (Database experience is a must), proficient in utilizing virtualization technologies, specifically Hyper‑V, strongtechnical knowledge on IT and personal computer troubleshooting with good awareness on cybersecurity.
• Proficient in utilizing virtualization technology, specifically Hyper‑V.
• Technical knowledge on IT and personal computer troubleshooting with good awareness on cybersecurity.
• Proven experience as an IT Specialist or similar role.
• Knowledge of hardware, software, and network troubleshooting.
• Experiences of providing end user support with a proven record of accomplishment of meeting customer expectations, providing excellent customer service, and delivering quality and timely resolutions to support incidents and problems.
• Ability to work independently and collaboratively within a team.
• This is a contact for 1 year (The completion bonus will be based on performance, and a potential extension is possible based on business needs).
• Location: Central.
• Environment: Office and Laboratory.