IT Application and Support Specialist (ETRM, Oil and Gas, Up to $7k)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking an experienced IT Application and Support Specialist to manage and improve ETRM software systems. The successful candidate will oversee the planning and implementation of business application systems, ensuring effective issue resolution and service delivery. Ideal applicants will have at least 5 years of experience in the Oil and Gas industry, strong technical skills in ETRM and excellent problem-solving abilities. This full-time position offers opportunities for professional growth in a collaborative environment.

Qualifications

• Minimum 5 years of experience in IT application management focusing on ETRM or similar ERP/trading systems.
• Proven knowledge of ETRM application administration and troubleshooting.
• Strong technical skills in database management and software development.

Responsibilities

• Lead the planning and implementation of ETRM systems.
• Troubleshoot and resolve issues for ETRM system users.
• Coordinate with IT vendors for service delivery.
• Document technical and user support knowledge.

Skills

ETRM software expertise

Database management

Systems analysis

Problem-solving

Communication skills

Team collaboration

Tools

SAP

ETRM applications

Job description

About the role

My client is seeking a talented and dedicated IT Application and Support Specialist to join our dynamic team at. In this full-time position based in the Central Region, you will be responsible for planning, implementation and improving our critical ETRM (Energy Trading and Risk Management) software systems, catering to the unique needs of our clients.

What you’ll be doing

1. Lead and support the planning, implementation, and continuous improvement of business application systems (such as SAP, ETRM, and other core applications) for the company and its group companies in the APAC region.
2. Provide timely and effective troubleshooting and issue resolution for ETRM system users
3. Coordinate and supervise IT vendors and service providers to ensure quality and timely delivery of IT services.
4. Support IT-related matters for other group companies and subsidiaries in the APAC region as needed. Develop and implement comprehensive backup and disaster recovery strategies for the ETRM systems
5. Analyse system logs, identify trends and proactively address potential problems
6. Document and maintain detailed technical and user support knowledge base
7. Collaborate with cross-functional teams to define and implement new ETRM software capabilities
8. Support group companies in their budget management and assist in the planning and development of effective IT systems to enhance these processes.
9. Continuously striving to achieve self-development to expand IT skills/knowledge.
10. Provide training and guidance to end-users on ETRM system features and functionality

What we’re looking for

1. Minimum 5 years of hands‑on experience in IT application management, with a focus on ETRM software or similar ERP/trading systems in the Oil and Gas industry
2. Proven expertise in administering and troubleshooting ETRM applications, databases and related infrastructure
3. Strong technical skills in areas such as database management, systems analysis, and software development
4. Excellent problem‑solving, analytical and communication skills to effectively liaise with both technical and non‑technical stakeholders
5. Ability to work independently as well as collaboratively in a team environment
6. Relevant certifications in ETRM, IT service management or project management are desirable

HOW TO APPLY

Interested applicants, kindly send your resume in MS WORD format to ref66(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

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