IT Admin - $2,760 - 6 months contract

PERSOL; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

PERSOL in Singapore is seeking an IT Administrative Associate for a 6-month contract starting 2 November 2026. The role focuses on submitting and managing service requests via the IT Service Management platform, handling user accounts, access management, and mailbox administration, and supporting project-related access provisioning.

You will coordinate with internal stakeholders to ensure timely IT access, respond to email inquiries, maintain accurate records, and perform ad-hoc IT

Qualifications

• Proficient in Microsoft Office applications.
• Experience working with IT Service Management (ITSM) systems.
• Previous administrative or support experience, preferably within an IT or technology-related environment.
• Strong organizational, coordination, and time management skills.
• Good written and verbal communication skills.
• Basic understanding of IT systems, user access management, and technology-related processes.
• Detail-oriented with the ability to handle multiple tasks efficiently.
• Able to work independently as well as collaboratively within a team environment.

Responsibilities

• Submit and manage service requests on behalf of users through the IT Service Management (ITSM) platform.
• Perform IT administrative activities, including user account maintenance, access management, distribution list updates, and mailbox administration.
• Support project-related activities involving bulk user access provisioning and access administration.
• Coordinate with internal stakeholders to facilitate timely IT access requests and account setup.
• Respond to email enquiries and provide administrative support to internal users.
• Maintain accurate records and ensure timely completion of assigned administrative tasks.
• Assist with ad-hoc IT administration and operational support duties as required.

Skills

Microsoft Office

ITSM knowledge

Time management

Communication

Tools

ITSM platform

Job description

Contract Duration: 6 Months (Starting 2 November 2026)
Working Hours:

• Monday to Thursday: 8:30 AM - 6:00 PM, Friday: 8:30 AM - 5:30 PM

Job Responsibilities

• Submit and manage service requests on behalf of users through the IT Service Management (ITSM) platform.
• Perform IT administrative activities, including user account maintenance, access management, distribution list updates, and mailbox administration.
• Support project-related activities involving bulk user access provisioning and access administration.
• Coordinate with internal stakeholders to facilitate timely IT access requests and account setup.
• Respond to email enquiries and provide administrative support to internal users.
• Maintain accurate records and ensure timely completion of assigned administrative tasks.
• Assist with ad-hoc IT administration and operational support duties as required.

Requirements

• Proficient in Microsoft Office applications.
• Experience working with IT Service Management (ITSM) systems.
• Previous administrative or support experience, preferably within an IT or technology-related environment.
• Strong organizational, coordination, and time management skills.
• Good written and verbal communication skills.
• Basic understanding of IT systems, user access management, and technology-related processes.
• Detail-oriented with the ability to handle multiple tasks efficiently.
• Able to work independently as well as collaboratively within a team environment.