IT Admin: User Access & Admin Support (6-Month)

PERSOL; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

PERSOL in Singapore is seeking an IT Administrative Associate for a 6-month contract starting 2 November 2026. The role focuses on submitting and managing service requests via the IT Service Management platform, handling user accounts, access management, and mailbox administration, and supporting project-related access provisioning.

You will coordinate with internal stakeholders to ensure timely IT access, respond to email inquiries, maintain accurate records, and perform ad-hoc IT

Qualifications

• Proficient in Microsoft Office applications.
• Experience working with IT Service Management (ITSM) systems.
• Previous administrative or support experience, preferably within an IT or technology-related environment.
• Strong organizational, coordination, and time management skills.
• Good written and verbal communication skills.
• Basic understanding of IT systems, user access management, and technology-related processes.
• Detail-oriented with the ability to handle multiple tasks efficiently.
• Able to work independently as well as collaboratively within a team environment.

Responsibilities

• Submit and manage service requests on behalf of users through the IT Service Management (ITSM) platform.
• Perform IT administrative activities, including user account maintenance, access management, distribution list updates, and mailbox administration.
• Support project-related activities involving bulk user access provisioning and access administration.
• Coordinate with internal stakeholders to facilitate timely IT access requests and account setup.
• Respond to email enquiries and provide administrative support to internal users.
• Maintain accurate records and ensure timely completion of assigned administrative tasks.
• Assist with ad-hoc IT administration and operational support duties as required.

Skills

Microsoft Office

ITSM knowledge

Time management

Communication

Tools

ITSM platform

Job description

PERSOL in Singapore is seeking an IT Administrative Associate for a 6-month contract starting 2 November 2026. The role focuses on submitting and managing service requests via the IT Service Management platform, handling user accounts, access management, and mailbox administration, and supporting project-related access provisioning.

You will coordinate with internal stakeholders to ensure timely IT access, respond to email inquiries, maintain accurate records, and perform ad-hoc IT