Insurance Policy Servicing Specialist

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 32,000 - 46,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD in Singapore is seeking an attentive policy servicing professional to process everyday policy transactions accurately and efficiently. You will handle client information updates, including personal particulars and contact details, and support policy changes and payouts.

The role emphasizes adherence to internal procedures, regulatory requirements and timely turnaround times, while maintaining accurate policy records and documentation across all cases.

Responsibilities

• Process daily policy servicing transactions accurately and efficiently
• Handle client information updates, including personal particulars and contact details
• Process policy changes such as: Premium frequency and payment method changes Beneficiary nominations Policy reinstatement and assignment
• Process policy value payouts, including: Maturity Surrender Withdrawal
• Ensure all transactions meet required service standards and turnaround times (TAT)
• Ensure compliance with internal procedures, business standards and regulatory requirements
• Maintain accuracy and completeness of policy records and documentation

Job description

RECRUIT EXPRESS PTE LTD in Singapore is seeking an attentive policy servicing professional to process everyday policy transactions accurately and efficiently. You will handle client information updates, including personal particulars and contact details, and support policy changes and payouts.

The role emphasizes adherence to internal procedures, regulatory requirements and timely turnaround times, while maintaining accurate policy records and documentation across all cases.