Insurance IT BA – UX/UI & UAT Lead

QUESS SELECTION & SERVICES PTE. LTD.; Singapore; On-site; SGD 76,000 - 91,000; Full time

Job summary

QUESS SELECTION & SERVICES PTE. LTD. is seeking a Business Analyst to support IT solutions across insurance distribution channels. You will review business specs, develop test plans, document requirements, and coordinate user acceptance testing to ensure timely delivery of quality systems.

The role emphasizes effective communication with the IT department, strong analytical skills, and experience with UI/UX considerations. A degree in IT or related field and 5+ years BA experience are preferred.

Qualifications

• Degree or Diploma in Information Systems, IT, or relevant discipline.
• Minimum 5 years experience in BA role, preferably insurance domain.
• Analytical and problem solving abilities.
• Familiar with MS Office – Word, Excel, PowerPoint.
• Effective documentation and communication.
• Experience in managing IT projects and administration is advantageous.
• Understanding of UI/UX design principles and how to create engaging and user-friendly interfaces.
• BA experience from banking/insurance or experience with insurance domain, sales engagement, UI/UX design, cross platforms integration.

Responsibilities

• Review Business Specifications, develop & execute Test Plan and User Documentation to ensure timely & quality delivery of IT solutions
• Ensure that user requirements are effectively and accurately communicate to IT Department
• Ensure solutions and systems provided meet business objectives
• Responsible for Functional Testing of systems before release to UAT for User Testing
• Plan and conduct feasibility studies and functional analysis of business requirements
• Support User Acceptance Test Planning & automated and manual testing.
• Organize and co-ordinate all implementation activities and user acceptance testing
• Continually assess the effectiveness of business specifications and testing methodology in terms of contents and format
• Develop & review User Guide and Standard Operating Process (SOP)
• Handle any other project or duties as assigned by HOS / HOD

Skills

BA experience

Analytical skills

Documentation

UI/UX basics

Project management

Insurance domain

Education

Degree or Diploma in Information Systems, IT, or relevant discipline

Tools

MS Office

Job description

QUESS SELECTION & SERVICES PTE. LTD. is seeking a Business Analyst to support IT solutions across insurance distribution channels. You will review business specs, develop test plans, document requirements, and coordinate user acceptance testing to ensure timely delivery of quality systems.

The role emphasizes effective communication with the IT department, strong analytical skills, and experience with UI/UX considerations. A degree in IT or related field and 5+ years BA experience are preferred.