Insurance BA – QA, UAT & Cross-Channel Solutions

Quess Selection & Services; Singapore; On-site; SGD 50,000 - 83,000; Full time

Job summary

Quess Selection & Services seeks a seasoned Business Analyst to bridge business needs and IT capabilities in our Singapore operations.

You will review specifications, drive test plans, and document requirements to ensure timely, quality IT solutions.

Applicants should have 5+ years in BA, preferably in insurance, with strong analytical and communication skills and solid MS Office proficiency.

Qualifications

• Degree or Diploma in Information Systems, IT, or relevant discipline.
• Minimum 5 years experience in BA role, preferably in insurance domain; POS portal experience preferred.
• Analytical and problem solving abilities.
• Familiar with MS Office – Word, Excel, PowerPoint.
• Effective documentation and communication.
• Experience in managing IT projects and administration is advantageous.
• Understanding of UI/UX design principles and how to create user-friendly interfaces.
• BA experience from banking/insurance or cross-platform integration preferred.

Responsibilities

• Review Business Specifications, develop & execute Test Plan and User Documentation for timely delivery of IT solutions.
• Ensure user requirements are effectively communicated to IT Department.
• Ensure solutions meet business objectives and pass UAT.
• Plan and conduct feasibility studies and functional analysis of requirements.
• Support UAT planning & automated/manual testing.
• Organize implementation activities and user acceptance testing.
• Assess testing methodology effectiveness and update as needed.
• Develop & review User Guides and SOPs.

Skills

Testing

Requirements liaison

Issue resolution

Documentation

UI/UX awareness

MS Office

Process improvement

Education

Degree or Diploma in Information Systems

Tools

POS portal

Job description

Quess Selection & Services seeks a seasoned Business Analyst to bridge business needs and IT capabilities in our Singapore operations.

You will review specifications, drive test plans, and document requirements to ensure timely, quality IT solutions.

Applicants should have 5+ years in BA, preferably in insurance, with strong analytical and communication skills and solid MS Office proficiency.